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Business Chief April 2019

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to what has come before. This is on top<br />

of generating revenue from new digital<br />

products and services, reaching new<br />

markets and opportunities to supply<br />

different customer outcomes though<br />

technology. We also want to improve<br />

our speed to market, and enhance<br />

quality through automation. Production<br />

is a big part of our DNA and we<br />

need to continue improving.”<br />

Partnering with a number of companies<br />

which share SGK’s guiding principle<br />

for technology, the business has<br />

become cloud-first (utilizing Platformas-a-Service<br />

(PaaS) for running<br />

existing applications, managing<br />

artwork and content file storage and<br />

shares), alongside an API-first, User<br />

Experience and User Interface Design<br />

(UI/UX). The adoption of artificial<br />

intelligence (AI), machine learning (ML)<br />

and national language processing<br />

(NLP) will also be additional accelerators<br />

for SGK’s production teams.<br />

277<br />

RETAIL EDGE<br />

Consumer Packaged Goods (CPG)<br />

in particular may face significant<br />

disruption in the coming years, and<br />

with the race to provide consumers<br />

choice through omnichannel sales<br />

canada.businesschief.com

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