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Deep Work_ Rules for focused success in a distracted world ( PDFDrive.com )

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Herbert’s filters still enable him to help people and encounter <strong>in</strong>terest<strong>in</strong>g<br />

opportunities. But at the same time, they have reduced his <strong>in</strong><strong>com</strong><strong>in</strong>g <strong>com</strong>munication to<br />

a level he can easily handle.<br />

To give another example, consider Antonio Centeno, who runs the popular Real<br />

Man Style blog. Centeno’s sender filter lays out a two-step process. If you have a<br />

question, he diverts you to a public location to post it. Centeno th<strong>in</strong>ks it’s wasteful to<br />

answer the same questions aga<strong>in</strong> and aga<strong>in</strong> <strong>in</strong> private one-on-one conversations. If you<br />

make it past this step, he then makes you <strong>com</strong>mit to, by click<strong>in</strong>g check boxes, the<br />

follow<strong>in</strong>g three promises:<br />

I am not ask<strong>in</strong>g Antonio a style question I could f<strong>in</strong>d search<strong>in</strong>g Google <strong>for</strong> 10<br />

m<strong>in</strong>utes.<br />

I am not SPAMMING Antonio with a cut-and-past<strong>in</strong>g generic request to<br />

promote my unrelated bus<strong>in</strong>ess.<br />

I will do a good deed <strong>for</strong> some random stranger if Antonio responds with<strong>in</strong> 23<br />

hours.<br />

The message box <strong>in</strong> which you can type your message doesn’t appear on the contact<br />

page until after you’ve clicked the box by all three promises.<br />

To summarize, the technologies underly<strong>in</strong>g e-mail are trans<strong>for</strong>mative, but the<br />

current social conventions guid<strong>in</strong>g how we apply this technology are underdeveloped.<br />

The notion that all messages, regardless of purpose or sender, arrive <strong>in</strong> the same<br />

undifferentiated <strong>in</strong>box, and that there’s an expectation that every message deserves a<br />

(timely) response, is absurdly unproductive. The sender filter is a small but useful step<br />

toward a better state of affairs, and is an idea whose time has <strong>com</strong>e—at least <strong>for</strong> the<br />

<strong>in</strong>creas<strong>in</strong>g number of entrepreneurs and freelancers who both receive a lot of <strong>in</strong><strong>com</strong><strong>in</strong>g<br />

<strong>com</strong>munication and have the ability to dictate their accessibility. (I’d also love to see<br />

similar rules be<strong>com</strong>e ubiquitous <strong>for</strong> <strong>in</strong>tra-office <strong>com</strong>munication <strong>in</strong> large organizations,<br />

but <strong>for</strong> the reasons argued <strong>in</strong> Chapter 2, we’re probably a long way from that reality.)<br />

If you’re <strong>in</strong> a position to do so, consider sender filters as a way of reclaim<strong>in</strong>g some<br />

control over your time and attention.<br />

Tip #2: Do More <strong>Work</strong> When You Send or Reply to E-mails<br />

Consider the follow<strong>in</strong>g standard e-mails:<br />

E-mail #1: “It was great to meet you last week. I’d love to follow up on some of those

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