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Management discussion continued<br />
Provisions<br />
Provision coverage of NPLs decreased<br />
from 79,5% to 74,7%, mainly as a result<br />
of heavy bad debt write-offs against the<br />
portion of the non-performing book that<br />
is 100% provided for and improved cash<br />
collections during the year. The<br />
provisions have been calculated in<br />
accordance with AC133 and accordingly<br />
the general provision previously held has<br />
Analysis of NPL and provision movements<br />
R000 NPLs Specific provisions<br />
Balance as at 30 September 2003 2 625 275 1 793 466<br />
Balance as at 30 September 2002 2 989 662 2 122 816<br />
Net movement (364 387) (329 350)<br />
Add back bad debts written off 875 010 875 010<br />
Gross increase for the period 510 623 545 660<br />
Increase in specific provisions as a % of increase in NPLs (%) 106,9<br />
Collections<br />
The <strong>African</strong> <strong>Bank</strong> Collections business<br />
unit has, for the first part of the financial<br />
year, been operating as two separate<br />
units, one focused on <strong>African</strong> <strong>Bank</strong><br />
collections and one focused on the<br />
collection of the personal loans book<br />
acquired from Saambou <strong>Bank</strong>. This was a<br />
conscious strategy aimed at maximising<br />
the recoveries on the Saambou PLB,<br />
while still maintaining the stability of the<br />
<strong>African</strong> <strong>Bank</strong> collections efforts. The<br />
process of integration started in April<br />
2003 and should be finalised during<br />
November 2003.<br />
The division has invested heavily in<br />
technology during the financial year.<br />
This investment has been channelled<br />
<strong>African</strong> <strong>Bank</strong> Investments Limited 32<br />
been reduced to approximate the <strong>Bank</strong>s<br />
Act minimum and has been renamed the<br />
portfolio provision. The balance, being<br />
R26,2 million, was transferred to the<br />
specific provision.<br />
In addition, other insurance coverage<br />
declined, mainly as a result of the credit<br />
life cover on the Saambou PLB<br />
declining as loans matured. Overall,<br />
primarily into two areas: firstly, the<br />
acquisition of a sophisticated collections<br />
software solution and, secondly, the<br />
acquisition of various components of<br />
software to improve the efficiency of the<br />
call centre activities.<br />
Collection efforts during the year have<br />
been rewarded through steadily<br />
improving cash collection rates in all<br />
environments as collection processes<br />
have matured. Based on an analysis of<br />
the NPLs in <strong>African</strong> <strong>Bank</strong> Retail as at<br />
30 September 2002 of R2 762,1 million,<br />
cumulative cash received on these loans<br />
in the 12 months to 30 September 2003<br />
amounted to R358,1 million, 13% of the<br />
balance outstanding or 65% of net NPLs<br />
after provisions. This rate of cash<br />
the following table demonstrates that<br />
after write-offs of R875 million, the<br />
group created specific provisions of<br />
R545,6 million against new NPLs of<br />
R510,6 million, a coverage ratio of 107%.<br />
The group will continue to maintain a<br />
conservative stance with regard to<br />
provisions on NPLs for the foreseeable<br />
future.<br />
collections (adjusted to present values),<br />
implies an average 30 months to collect<br />
the residual value of the NPLs for <strong>African</strong><br />
<strong>Bank</strong> Retail.<br />
Recoveries of bad debts written off<br />
previously almost doubled in 2003, from<br />
R43,3 million in 2002 to R74,5 million.<br />
The average collection rate on the<br />
Saambou PLB to 30 September 2003 was<br />
69,3%, with the latest monthly collection<br />
rate at 65,4%, still running ahead of<br />
original projections.<br />
ABIL is endeavouring to discover ways<br />
in which to unlock the cash owed by<br />
clients who continue to default despite<br />
all recovery efforts, both in the active