You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
CUSTOMER | CARE<br />
Great Customer Service<br />
At easyJet we want you to have<br />
a great experience onboard.<br />
We receive lots of feedback<br />
from you, our customers, and<br />
we really appreciate everything<br />
you tell us.<br />
It’s really important for us<br />
to know which of our pilots<br />
and cabin crew give really<br />
great customer service. That’s<br />
why we created the Spirit<br />
Awards – a programme that<br />
allows us to recognise our<br />
people for the great service<br />
you receive.<br />
Please let us know which of<br />
our crew members have shown<br />
their “orange spirit” by logging<br />
on to spirit.easyJet.com. We<br />
Our customer<br />
experience team is<br />
available to help you.<br />
They are open 8am –<br />
8pm Monday to<br />
Friday and 9am –<br />
5pm Saturday<br />
184 | TRAVELLER | MARCH 11<br />
really value your help! You’ll<br />
fi nd further details of how<br />
to get in touch with us in<br />
the yellow box below.<br />
We Need<br />
Your Help!<br />
Think any of our people<br />
have the orange spirit? Then<br />
let us know!<br />
• Find out the name of the<br />
cabin crew member or pilot<br />
• Log on to spirit.easyjet.com<br />
and vote for them, giving<br />
your fl ight details, name,<br />
and email address<br />
It’s as simple as that!<br />
Say “THANK YOU” and<br />
share the orange spirit!<br />
How to Contact Us easyJet.custhelp.com<br />
and Sunday<br />
(local times).*<br />
0871 244 2366<br />
0826 103 320<br />
899 234 589<br />
902 599 900<br />
01805 029 292<br />
0900 000 258<br />
0900 265 8020<br />
0703 203 025<br />
0900 000206<br />
Rest of the world<br />
+44 871 244 2366<br />
Wir brauchen<br />
Ihre Hilfe!<br />
Denken Sie, dass unsere<br />
Mitarbeiter den orangen<br />
Spirit haben? Dann lassen<br />
Sie uns das wissen!<br />
• Finden Sie den Namen des<br />
betreffenden Kabinenpersonals<br />
oder Piloten heraus<br />
• Gehen Sie ins Internet auf<br />
die Webseite spirit.easyjet.com<br />
und geben Sie Ihrem Favoriten<br />
Ihre Stimme, zusammen mit<br />
Ihrem Namen, Flugdaten und<br />
email Adresse<br />
So einfach ist das!!<br />
Sagen Sie “VIELEN<br />
DANK” und teilen Sie den<br />
orangen Spirit mit uns!<br />
* Please refer to<br />
easyJet.com for call<br />
charges. Calls may be<br />
recorded to improve<br />
your experience<br />
when travelling with<br />
or contacting us.<br />
Nous avons<br />
besoin de vous !<br />
Vous pensez que certains<br />
members de l’equipage ont l’esprit<br />
Orange? Faites le nous savoir !<br />
• Trouvez le nom du Cabin<br />
Crew ou du Pilote<br />
• Connectez vous sur spirit.<br />
easyjet.com et votez pour eux,<br />
en précisant les détails du vols,<br />
nom et l’adresse email.<br />
C’est aussi simple que cela !<br />
Dites « MERCI » and<br />
partagez l’esprit orange !<br />
Abbiamo<br />
Bisogno<br />
del tuo aiuto !<br />
Pensi che qualcuno tra il nostro<br />
Equipaggio ha l’ Orange<br />
Spirit ? Allora , facci sapere !<br />
• Allora , scoprite il nome<br />
dell’Assistente di Volo o<br />
Pilota del volo di oggi, anche<br />
chiededolo direttamente<br />
.Saranno felici di darvelo !<br />
• Potete quindi votarlo<br />
visitando il sito spirit.easyjet.<br />
com , inserendo i dettagli<br />
del vostro volo, nome e<br />
indirizzo email.<br />
E’ facilissimo!<br />
Digli “GRAZIE” e dividi<br />
|con noi lo Spirito Orange !<br />
Necesitamos<br />
tu ayuda!<br />
Crees que alguno de nuestra<br />
gente o equipo tiene el Espiritu<br />
Naranja? Avisanos!<br />
• Averigua el nombre de el<br />
Cabin Crew o Piloto<br />
• Haz Log-in en spirit.easyjet.<br />
com y vota por ellos,<br />
dándonos los detalles de tu<br />
vuelo, nombre y dirección<br />
de email.<br />
Tan simple como eso!<br />
Di “gracias” y comparte el<br />
Espíritu Naranja!!<br />
Follow us on Twitter<br />
@easyJetCare<br />
We’re on Twitter – follow<br />
us to receive information<br />
on how to make your<br />
travel experience better.
Change language