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1What is online journalism? - Ayo Menulis FISIP UAJY

1What is online journalism? - Ayo Menulis FISIP UAJY

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Design your web resource 179<br />

calculation; most notably, your capacity to deliver what <strong>is</strong> needed<br />

and desired.<br />

There may be log<strong>is</strong>tical constraints on delivery. There <strong>is</strong> little<br />

point in designing a site that your organization cannot service. Th<strong>is</strong><br />

<strong>is</strong> major <strong>is</strong>sue for web content providers, particularly within the<br />

commercial sector. If your site has a ‘last updated on . . .’ notice<br />

which <strong>is</strong> a source of major embarrassment, take the site down. It <strong>is</strong><br />

doing more harm than good. Instead, spend the money on a<br />

billboard on the local highway that says ‘Look at us. We’re useless.’<br />

At least it will provide a little shade for the local hitchhikers.<br />

If you have problems updating your site, the fault lies in:<br />

not enough consideration given to content maintenance at site<br />

design stage; and/or<br />

inadequate commitment to content prov<strong>is</strong>ion within the<br />

organization.<br />

The obvious nature of these conclusions show that these are selfinflicted<br />

wounds that could have been avoided if hard-headed<br />

questions had been asked at the design stage. You must be<br />

real<strong>is</strong>tic. Effective web sites that attract large readerships on a<br />

regular bas<strong>is</strong> take a lot of content maintenance. They don’t come<br />

about by magic.<br />

The second constraint on delivery may be conceptual. Even<br />

sites that make the commitment still sometimes come unstuck<br />

because they are uncertain of exactly what they are trying to<br />

communicate. They may lose sight of their prime users or try to<br />

sat<strong>is</strong>fy two groups of users with very different, and sometimes<br />

conflicting, interests.<br />

We have seen that it <strong>is</strong> possible to sat<strong>is</strong>fy two groups of users,<br />

but it can be problematical. It <strong>is</strong> less of an <strong>is</strong>sue if you have two<br />

groups with different information demands, but what if two user<br />

groups have fundamentally different expectations of their web<br />

experience on your site? If one group wants fun and entertainment,<br />

how will th<strong>is</strong> sit with those seeking information? Sites<br />

for car manufacturers are a good example of th<strong>is</strong> dichotomy. They<br />

feel the need to be fun, strong on image and ‘modern’. Yet many<br />

v<strong>is</strong>itors want information on fuel consumption and insurance<br />

group. The result can be the marriage from hell.

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