1What is online journalism? - Ayo Menulis FISIP UAJY

Design your web resource 187
this knowledge, you can employ another method of categorization,
described by Rosenfeld and Morville as ‘organization schemes’.
They identify two kinds:
exact, for example alphabetical, chronological and geographical
– these suit users who know exactly what they are looking for
and what it will be called, but are less helpful for those who do
not; and
ambiguous, this is by topic (e.g. the phone book yellow pages),
by task (e.g. booking different types of holiday) or by user
group (where you have two or more distinct user groups with
different requirements, you can group the content to suit
them).
As Rosenfeld and Morville acknowledge, ambiguous organization
schemes are the most difficult but can be the most useful,
particularly for those users who do not know exactly what they are
looking for:
In an ambiguous organization scheme, someone other than
the user has made an intellectual decision to group items
together. This grouping of related items supports an associative
learning process that may enable the user to make new
connections and reach better conclusions. While ambiguous
organization schemes require more work and introduce a
messy element of subjectivity, they often prove more valuable
to their user than exact schemes.
You should also remember that your users are not a static entity.
If they like what they see, they will come back. Yet, when they
return, they will be different users, more knowledgeable because
of their initial visit. So you have to consider grouping information
and providing levels of access that will satisfy the changing
knowledge and needs of the users.
As David Siegel (1997) puts it:
Information designers talk about granularity – putting just the
right amount of information in front of the user at any one