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magicolor 1650EN User's Guide - Konica Minolta

magicolor 1650EN User's Guide - Konica Minolta

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Solving Problems with Media Misfeeds<br />

Frequent misfeeds in any area indicate that area should be checked,<br />

repaired, or cleaned. Repeated misfeeds may also happen if you’re<br />

using unsupported print media.<br />

Symptom Cause Solution<br />

Several<br />

sheets go<br />

through the<br />

printer<br />

together.<br />

Media misfeedmessage<br />

stays<br />

on.<br />

Duplex<br />

option misfeeds.<br />

The front edges of<br />

the media are not<br />

even.<br />

The media is moist<br />

from humidity.<br />

Top cover needs to<br />

be opened and<br />

closed again to reset<br />

the printer.<br />

Some media remains<br />

misfed in the printer.<br />

Unsupported media<br />

(wrong size, thickness,<br />

type, etc.) is<br />

being used.<br />

Media is still being<br />

misfed.<br />

Remove the media and even up the<br />

front edges, then reload it.<br />

Remove the moist media and replace it<br />

with new, dry media.<br />

Open and close the top cover again.<br />

Recheck the media path and make<br />

sure that you have removed all of the<br />

misfed media.<br />

Use KONICA MINOLTA-approved<br />

media. See “Print Media” on page 5-2.<br />

Also, refer to http://printer. konicaminolta.com<br />

for a complete list of currently<br />

approved media.<br />

Only Letter/A4 plain paper and recycled<br />

paper can be autoduplexed if the<br />

duplex option is installed and the<br />

media type is set properly in the driver.<br />

Make sure that you have not mixed<br />

media types in Tray 1.<br />

Do not duplex envelopes, labels, thick<br />

stock, postcard, or letterheads.<br />

Recheck the media path inside the<br />

duplex option and make sure that you<br />

have removed all of the misfed media.<br />

Solving Problems with Media Misfeeds 8-19

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