magicolor 1650EN User's Guide - Konica Minolta

Symptom Cause Solution
Printer
resets or
turns off frequently.
You are
experiencing
duplex
problems.
You hear
unusual
noises.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Media or settings are
not correct.
The printer is not
level.
The tray is not
installed correctly.
There is a foreign
object stuck inside
the printer.
The The PageScope Web
web-based Connection Adminis-
utility cannot trator’s password is
be accessed. incorrect.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Contact Technical Support with the
error information.
For autoduplexing, make sure that you
have a duplex option installed.
Make sure that you are using correct
media.
Only Letter/A4 plain paper can be
autoduplexed.
Do not duplex envelopes, labels,
postcards, thick stock, letterheads,
or plain paper with a size other than
Letter/A4.
Make sure that you have not mixed
media types in Tray 1.
Make sure the duplex option is installed
and declared in the Windows printer
driver (Properties/Configure tab).
In the printer driver (Layout tab),
choose “Double-sided”.
Place the printer on a flat, hard, level
surface.
Remove the tray that you are printing
from and reinsert it completely into the
printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
The PageScope Web Connection
Administrator password has a 1-character
minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation CD/
DVD.
Solving Other Problems 8-23