magicolor 1650EN User's Guide - Konica Minolta

Symptom Cause Solution
Image
defects.
Lateral lines
or bands
appear on
image.
Thin white
horizontal
lines appear
at intervals
on images.
Colors look
drastically
wrong.
The print head window
is dirty.
A toner cartridge may
be leaking.
A toner cartridge may
be defective.
The imaging cartridge
may be defective.
The printer is not
level.
The media path is
dirty with toner.
One or more of the
toner cartridges may
be defective.
The imaging cartridge
is defective.
Toner is not evenly
adhering to the
media.
One or more of the
toner cartridges may
be defective.
One or more of the
toner cartridges may
be low or empty.
Clean the print head window.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Place the printer on a flat, hard, level
surface.
Print several sheets and the excess
toner should disappear.
Remove the toner cartridges and
check each for damage. If one or more
is damaged, replace it.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Perform IMAGE REFRESH. (On the
control panel menu, go to MAIN
MENU/QUALITY MENU/IMAGE
REFRESH, then select YES.)
If the problem persists, contact your
vendor or authorized service provider.
Remove the toner cartridges and verify
that the toner is distributed evenly on
each cartridge roller, and reinstall the
toner cartridges.
Check the control panel for an X
TONER LOW or X TONER OUT message.
If necessary, replace the specified
toner cartridge.
Solving Problems with Printing Quality 8-29