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magicolor 1650EN User's Guide - Konica Minolta

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8-28<br />

Symptom Cause Solution<br />

There are<br />

toner<br />

smudges or<br />

residual<br />

images.<br />

There are<br />

toner<br />

smudges on<br />

the back side<br />

of the page<br />

(whether or<br />

not it has<br />

been<br />

duplexed).<br />

Abnormal<br />

areas (white,<br />

black, or<br />

color) appear<br />

in a regular<br />

pattern.<br />

One or more of the<br />

toner cartridges are<br />

defective or installed<br />

incorrectly.<br />

The media path is<br />

dirty with toner.<br />

One or more of the<br />

toner cartridges are<br />

defective.<br />

The imaging cartridge<br />

is defective.<br />

The print head window<br />

is dirty.<br />

A toner cartridge may<br />

be defective.<br />

The imaging cartridge<br />

is defective.<br />

Remove the toner cartridges and<br />

check each for damage. If one or more<br />

is damaged, replace it.<br />

Print several blank sheets and the<br />

excess toner should disappear.<br />

Remove the toner cartridges and<br />

check each for damage. If one or more<br />

is damaged, replace it.<br />

Remove the imaging cartridge and<br />

check for damage. If it is damaged,<br />

replace it.<br />

Clean the print head window.<br />

Remove the toner cartridge with the<br />

color causing the abnormal image.<br />

Replace it with a new toner cartridge.<br />

Remove the imaging cartridge and<br />

check for damage. If it is damaged,<br />

replace it.<br />

Solving Problems with Printing Quality

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