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Lifecycle Lifecycle Performance Performance Professionals
Professionals
DEFINING PHASE BEST PRACTICES
1. Organizational Mission and Goals Management – Organizational
Mission and Goals Management is the practice of ensuring that
organizational mission and goals are well documented and communicated
throughout the organization. Identified by executives and executed by
management and staff, Organizational Mission and Goals Management is
a process that includes participation at all levels and requires continuous
validation throughout the maturation and growth of the organization.
Organizational Mission and Goals Management includes identifying
objectives throughout all business units, personnel, processes and systems
and monitoring the progress of meeting those objectives. The objective is
to control costs by having people, processes and systems within the
organization working toward supporting the mission and goals of the
organization.
2. Performance Scope Management – The practice of defining the
outcomes, documenting assumptions, and defining the scope of your
performance initiative. Performance Scope Management can be
approached in several ways such as defining deliverables, functionality
and data, technical structure, and enterprise/organizational structure.
Performance Scope Management involves setting the high level
processes for which the performance management team will approach
divisions, support teams and individuals in order to align performance to
business objectives. Performance Scope Management ensures that
expectations are met by clarifying roles, processes and expectations.
3. Performance Team Development – Performance Team Development is
a critical process in Lifecycle Performance Management. It involves
ensuring that the performance team is well aware of the issues facing the
organization from the customer, employee, senior management and key
stakeholders perspectives. Performance Team Development includes
ensuring that there is support and commitment from the CEO, a direct
reporting line to executive management, access to systems, data,
organizational charts and processes, and liaisons form each of the
business units to bridge the gap in communication and operational
knowledge.
4. Vendor Performance Management – A low risk vendor conforms to the
GartnerGroup vendor suitability models. The vendor/service provider
model assesses the viability of vendors against a set of characteristics
that have been proven a low risk, high quality purchase. An organization
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