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Download the Performance Management Fundamentals Guide

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Lifecycle Lifecycle <strong>Performance</strong> <strong>Performance</strong> Professionals<br />

Professionals<br />

Activity Level Improvements<br />

Strategy Mapping is <strong>the</strong> process of diagramming how an organization<br />

creates value by connecting strategic objectives in explicit cause-and-effect<br />

relationship with each o<strong>the</strong>r in <strong>the</strong> four BSC objectives (financial, customer,<br />

processes, learning and growth). Strategy Maps are a strategic part of <strong>the</strong><br />

Balanced Scorecard framework to describe strategies for value creation.<br />

Budget Crosswalks, commonly used in finance and budgeting, convert one<br />

set of values to ano<strong>the</strong>r by applying a specific set of business rules and can<br />

describe <strong>the</strong> relationship between <strong>the</strong> budget’s allocated funds and <strong>the</strong><br />

programs those funds are expected to impact. Used in <strong>the</strong> Federal Budget<br />

Process, Budget Crosswalks are defined as a, “term for <strong>the</strong> allocation of<br />

budget authority and outlay amounts in a budget resolution to congressional<br />

committees according to <strong>the</strong>ir jurisdictions and <strong>the</strong> committees' subdivision of<br />

those amounts among <strong>the</strong>ir programs or subcommittees.”<br />

Activity Based Costing (ABC) is an alternative to <strong>the</strong> traditional way of<br />

accounting. Traditionally it is believed that high volume customers are<br />

profitable customers, a loyal customer is also a profitable one, and profits will<br />

follow a happy customer. Studies on customer profitability have unveiled that<br />

<strong>the</strong> above is not necessarily true. ABC is a costing model that identifies <strong>the</strong><br />

cost pools, or activity centers, in an organization and assigns costs to<br />

products and services (cost drivers) based on <strong>the</strong> number of events or<br />

transactions involved in <strong>the</strong> process of providing a product or service. As a<br />

result, Activity Based Costing can support managers to see how to maximize<br />

shareholder value and improve corporate performance.<br />

Activity Based <strong>Management</strong> (ABM) is a discipline that focuses on <strong>the</strong><br />

management of activities as a way to improve customer value and profit. ABM<br />

includes cost driver analysis, activity analysis, and performance<br />

measurement. This technique uses activity based costing information to<br />

identify strategies for removing resource waste from operating activities. Main<br />

tools employed include: strategic analysis, value analysis, cost analysis, lifecycle<br />

costing, and activity based budgeting.<br />

The Most Efficient Organization (MEO) is management’s “bid” to perform a<br />

certain function. If <strong>the</strong> MEO wins an A-76 competition, it succeeds or takes<br />

over <strong>the</strong> work of <strong>the</strong> existing government function.<br />

The President’s <strong>Management</strong> Agenda urges federal leadership to “compete”<br />

functions that are commercial in nature. To be competitive with private<br />

industry, <strong>the</strong> team responsible for developing <strong>the</strong> MEO must design a<br />

streamlined, more efficient work organization than is in place today. The MEO<br />

generally performs <strong>the</strong> same work as <strong>the</strong> government function it is meant to<br />

© 2009 Lifecycle-performance-pros.com All rights reserved 42

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