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Lifecycle Lifecycle Performance Performance Professionals Professionals The Organizational Performance and Best Practices Analysis In most cases, some divisions within an organization manage aspects of performance management better than other divisions. As illustrated in the example table below, some performance management best practices come more natural to certain divisions, depending on the service provided. Accounting / Finance HR Marketing / Sales Operations (Production, Customer Service) Procurement Research and Development Information Technology Communications/Public Relations Administration • Cost management • Employee relations, staff motivation • Customer management, • Performance metrics, customer satisfaction • Vendor management, asset management • Performance Scope management, Change management • Business intelligence, information systems • Customer satisfaction management • Mission and objectives management, policy The premise of the Organizational Performance and Best Practices Analysis is to measure all the critical performance management processes necessary to be a high performing organization. The Organizational Performance and Best Practices Analysis is a service provided by Lifecycle Performance Professionals which analyzes an organization's utilization of the 35 performance management best practices and identifies their performance strengths, areas for immediate improvements, and cost savings opportunities. By illustrating where strong performance management best practices exist within an organization, Lifecycle Performance Management leverages those strengths and processes to other areas within the organization which require them. Best Practice Scoring Systems Lifecycle Performance Professional’s Best Practice Scoring Systems simplify performance management planning. Our Performance Index, Feasibility Analysis, and Impact Value scoring systems remove the grueling analysis and simplifies decision making. The Performance Index is a scoring system for measuring your performance management practices and identifying strengths and weaknesses, and © 2009 Lifecycle-performance-pros.com All rights reserved 22
Lifecycle Lifecycle Performance Performance Professionals Professionals opportunities for cost savings. The Performance Index provides a quantitative method for illustrating the cumulative effect of performance improvements as you move closer to reaching your target performance levels. Figure 3 - Performance Index Scoring Table The Feasibility Score provides a quantitative value for identifying best practices that are most aligned to your unique performance management goals. The criteria for measuring the value of each best practice within the organization are Mission Alignment, Organizational Effectiveness, Cost Impact and Ease of Implementation. The Impact Value is a scoring system for identifying best practices which will provide the greatest impact on your organization once implemented. Impact Value takes into consideration both your organizational objectives and what you want to get out of your performance initiatives. © 2009 Lifecycle-performance-pros.com All rights reserved 23
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