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management plan and what is expected of the vendors responsible for
delivering the service.
Quality Management Plan – The Quality Management Plan Template is a
deliverable that documents how an organization will plan, implement, and
assess the effectiveness of its quality assurance and quality control
operations. Specifically, it describes how an organization structures its quality
system, the quality policies and procedures, areas of application, and roles,
responsibilities, and authorities. To simplify the process for you, the template
includes a list of common performance management roles and responsibilities
and directions on how to populate each of the sections.
Performance Methodology Implementation Template – The Performance
Methodology Implementation Template is designed to help you plan and
implement the processes identified in the Step by Step Guide to Implementing
a World Class Performance Solution. The template simplifies the processes
by letting you list the steps outlined in the guide, and document the actions,
responsibilities, anticipated results, business objectives supported, and
dependencies.
Reporting Phase Templates
Dashboard Template – The dashboard template is an excellent tool for when
your organization is ready to display your performance results in graphical
form. This template includes data values and charts for customer
satisfaction, expense to revenue ratio, net profit after tax, sales/production,
operational efficiency, return on capital employed and many more. The
template is ready for you to input the appropriate data into the data tables and
copy the charts to your reports and deliverables.
Data Warehouse Data Model – The Data Warehouse Data Model provides a
clear, understandable, and consensus-driven logical data model for your data
warehouse implementation. This data model is useful to both the business
units as a tool to understand the design of the operational data store and to
the technical implementation team as a tool to generate the physical
database structures. This deliverable includes project objectives, scope,
deliverables, approach, constraints and assumptions associated with data
warehouse modeling.
Employee Appraisal Form Template – This template allows a mixture of
key skills comprising up to six elements. The Employee Appraisal Form
Template is a questionnaire built from the role's key skill areas, and enables
you to break down these roles into elements, and measure each via carefully
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