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Lifecycle Lifecycle Performance Performance Professionals Professionals that utilizes low risk, as well as high quality vendors and providers, will be less likely to encounter quality, reliability, or supply issues. This practice compares vendors and service providers on their financial viability, organizational stability, quality control, stringent testing for compatibility, independent market support for technology differentiation, and responsiveness to field service issues. We believe that vendors that have best in class capabilities will reduce the risk and associated costs compared to vendors that may offer lower priced products without sound testing, field support, or management practices. 5. Vendor Standardization – Vendor standardization limits the number of vendors that an organization purchases from. For given assets, an organization selects a limited set of vendors from which products or services can be purchased. Vendor Standardization usually consists of a primary and secondary vendor. By standardizing on fewer vendors, an organization can gain purchasing leverage and reduce incompatibility issues, support issues, vendor liaison requirements, testing of new technology, and administrative costs of vendor management. While it may limit the available selection of technology and features somewhat, it enables larger discounts with volume purchasing. Vendor standardization is part of a comprehensive asset management process that includes establishment of procurement procedures and policies, and compliance monitoring and management. 6. Organizational Stability – Stability of an organization is critical to keeping the staff members and teams consistent and focused. It enables the maturation of processes, procedures, and talent. Constant reorganization, management changes, and political infighting takes a toll on moral, turnover, costs, risk and progress. 7. IT Cost Management – IT Cost Management is the financial management of your network that measures the total cost of IT services on a regular basis, compares the costs to industry benchmarks, and makes decisions on changes that include financial, not just technical, objectives. The process, policies, and tools are continuously and regularly applied to track progress and optimize spending. With IT Cost Management frameworks, such as TCO Lifecycle Management, proper technology refresh cycles can be established and investments can be verified as having positive financial impact and returns prior to implementation. 8. Performance Based Budgeting – A results focused planning and budgeting framework which focuses on three elements: the strategy (how to achieve outcome), outputs (activities to achieve final outcome), and the result (final outcome). Performance-based budgets use missions, goals and objectives to justify funding. Through the allocation of resources, performance-based budging achieves specific objectives based on © 2009 Lifecycle-performance-pros.com All rights reserved 12
Lifecycle Lifecycle Performance Performance Professionals Professionals program goals and measured results. As a result, it is possible to understand which activities are cost-effective in terms of achieving the desired result. The Lifecycle Performance Management Kit provides all of the processes, techniques and frameworks to implement a successful enterprise-wide performance solution. The Organizational Performance and Best Practices Analysis will identify your strengths, weaknesses, and cost savings opportunities, and will plan out the exact steps to reaching your performance goals. © 2009 Lifecycle-performance-pros.com All rights reserved 13
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