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Professionals
EXECUTING PHASE BEST PRACTICES
20. Employee Performance Management – Employee Performance
Management is the systematic process by which an organization involves
its employees, as individuals and members of a group, in improving
organizational effectiveness in the accomplishment of agency mission and
goals. The Employee Performance Management process includes
planning work and setting expectations, continually monitoring
performance, developing the capacity to perform, periodically rating
performance in a summary fashion, and rewarding good performance.
Functions within employee performance management are recruit and hire
management, compensation management, incentive management, goals
management, learning management, competency management and
performance measurement.
21. Information Services Performance Management – Information Services
Performance Management is the practice of measuring and monitoring
information systems and services and aligning them to organizational
goals and objectives. Information Services Performance Management
involves supporting employees and customers, aligning business unit
objectives to system capabilities and performance, communicating IT
planning and performance data in a way that is useful to business unit
management, and adapting to growing complexities and constant change.
22. Process Management – Process Management is a series of actions
taken to identify, analyze and improve existing processes within an
organization to meet new goals and objectives. Process Management
involves identifying key business processes and aligning the results of
these processes with the strategic goals. Lifecycle Process Management
consists of baselining the current environment, identifying critical success
factors, redesigning inefficient or ineffective processes, automating
processes, identifying process metrics, and training employees on cross
functional process.
23. Data Integration Management – Data Integration Management is the
practice of gaining business value from information assets through the
effective use of data management technologies and best practices. Key
components of Data Integration Management include data integration,
data quality, database management systems, data warehousing and
enterprise information management. Data Integration Management
enables an organization to secure a single, accurate, corporate view of
key information.
24. Performance Metrics Management – Performance Metrics Management
is the process of identifying quantifiable, results-driven metrics that enable
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