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SUSE LINUX Documentation - Index of

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changes here, disable future SuSEconfig changes by setting CHECK_INITTAB<br />

in /etc/sysconfig/suseconfig to no.<br />

If the runlevel is set to 5, you might have corruption problems with your desktop or X<br />

Windows s<strong>of</strong>tware. Examine the log files at /var/log/Xorg.*.log for detailed<br />

messages from the X server as it attempted to start. If the desktop fails during start, it<br />

might log error messages to /var/log/messages. If these error messages hint at<br />

a configuration problem in the X server, try to fix these issues. If the graphical system<br />

still does not come up, consider reinstalling the graphical desktop. For more information<br />

about X server configuration, refer to Chapter The X Window System (↑Reference).<br />

One quick test: the startx command should force the X Window System to start with<br />

the configured defaults if the user is currently logged in on the console. If that does not<br />

work, it should log errors to the console. For more information about the X Window<br />

system configuration, refer to Chapter The X Window System (↑Reference).<br />

9.4 Login Problems<br />

Login problems are those where your machine does, in fact, boot to the expected welcome<br />

screen or login prompt, but refuses to accept the username and password or accepts<br />

them but then does not behave properly (fails to start the graphic desktop, produces<br />

errors, drops to a command line, etc.).<br />

9.4.1 User Cannot Log In—Valid Username<br />

and Password Combinations Fail<br />

This usually occurs when the system is configured to use network authentication or<br />

directory services and, for some reason, is unable to retrieve results from its configured<br />

servers. The root user, as the only local user, is the only user that can still log in to<br />

these machines. The following are some common reasons why a machine might appear<br />

functional but be unable to process logins correctly:<br />

• The network is not working. For further directions on this, turn to Section 9.5,<br />

“Network Problems” (page 232).<br />

Common Problems and Their Solutions 225

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