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SUSE LINUX Documentation - Index of

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244 Start-Up<br />

tion support for registered products and the incident-based support by phone or Web.<br />

Nearly all common customer problems can be eliminated quickly and competently.<br />

9.7.1 Free Installation Support<br />

Our free installation support is provided for a period <strong>of</strong> 90 days following the activation<br />

<strong>of</strong> your registration code (starting latest with the release <strong>of</strong> a new version). If you cannot<br />

find an answer to your question in any <strong>of</strong> the available information sources, we will<br />

gladly provide assistance for the following issues:<br />

• Installation on a typical private workstation or laptop equipped with a single processor,<br />

at least 256 MB RAM, and 3 GB <strong>of</strong> free hard disk space.<br />

• Resizing <strong>of</strong> one Windows partition that occupies the entire hard disk.<br />

• Installation <strong>of</strong> a local ATAPI CD or DVD drive.<br />

• Installation on the first or second hard disk in an IDE-only system (/dev/hda or<br />

/dev/hdb) or supported S-ATA system, excluding RAID.<br />

• Integration <strong>of</strong> a standard keyboard and standard mouse.<br />

• Configuration <strong>of</strong> the graphical user interface (without the hardware acceleration<br />

feature <strong>of</strong> the graphics card).<br />

• Installation <strong>of</strong> the boot manager in the MBR <strong>of</strong> the first hard disk or on a floppy<br />

disk without modifying the BIOS mapping.<br />

• Setup <strong>of</strong> Internet access with a supported PCI ISDN card or external serial modem<br />

(not USB). Alternatively, setup <strong>of</strong> DSL based on PPPoE with a supported NIC.<br />

• Basic configuration <strong>of</strong> an ALSA-supported PCI sound card.<br />

• Basic configuration <strong>of</strong> a locally-attached compatible printer with YaST.<br />

• Basic configuration <strong>of</strong> an IDE CD writer for use with k3b (CD burning application)<br />

without changing the jumper setting.<br />

• Configuration <strong>of</strong> a supported PCI ethernet card for LAN access with either DHCP<br />

(client) or static IP. This does not include the configuration <strong>of</strong> the LAN or any

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