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MAKING PROGRESS THROUGH TRAINING IS POSSIBLE<br />
"I have been working at this site, which manufactures irons and steam systems, for 10 years now.<br />
Until last year, I carried out repair work on assembly lines. When <strong>the</strong>y asked me at <strong>the</strong> beginning<br />
of 2011 to go on <strong>the</strong> "Automated production systems operator" training course, I said yes straight away<br />
because I wanted to move on in my career. I studied mechanics, electricity etc. for 6 months. Now I am an<br />
equipment operator in <strong>the</strong> iron soleplate workshop, which is starting to take on women. I feel really fulfilled in my<br />
work and it makes me want to keep on progressing, maybe towards working in <strong>the</strong> Quality department."<br />
Christelle Pascallon, Production line operator – Pont-Évêque (France)<br />
More than 1,590 people took part in <strong>Groupe</strong> SEB University training courses in 2011.<br />
Training at every level<br />
Training, which is essential for skills development, concerns all <strong>Groupe</strong> SEB employees.<br />
The <strong>Groupe</strong> SEB University develops high-level programs in management or focussing on professional<br />
skills (sales and marketing, industrial organisation, finance etc.). Several of <strong>the</strong>se have been adapted<br />
by <strong>the</strong> Supor University, which trained 240 managers in 2011. Each subsidiary develops additional<br />
programs, which are adapted to suit local requirements.<br />
In France, <strong>the</strong> large-scale training program organised between 2008 and 2011 to increase employability,<br />
which was a priority for primary levels of qualification, involved more than a thousand people.<br />
Moving towards a culture of safety<br />
The initial phase of our Safety program, deployed on an international scale in 2008, laid<br />
<strong>the</strong> foundations for <strong>the</strong> Group's policy in this area and involved all industrial and logistical entities in<br />
working towards OHSAS 18001* certification (76% certified by <strong>the</strong> end of 2011, excluding Imusa and<br />
Asia Fan). Over three years, <strong>the</strong> accident frequency rate worldwide has dropped from 6.34% to 4.04%.<br />
Today, <strong>the</strong> Group wants to go even fur<strong>the</strong>r and create a real culture of safety within its teams, starting<br />
with France where our performance in terms of safety still falls below expectations. This is <strong>the</strong> objective<br />
of <strong>the</strong> "Sécuri-SEB" plan, launched at <strong>the</strong> end of 2011 across all of our French sites. The plan is an<br />
ambitious one - to halve <strong>the</strong> number of accidents within 3 years. A Steering Committee for Health and<br />
Safety, led by <strong>the</strong> Group's Director of Industrial Operations, has been set up to decide what steps should<br />
be taken to achieve this objective.<br />
*see glossary p 84<br />
At <strong>the</strong> Canonsburg (USA) site, <strong>the</strong><br />
number of accidents has been<br />
quartered in 3 years.<br />
64 Business and Sustainable Development Report 2011