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MAKING PROGRESS THROUGH TRAINING IS POSSIBLE "I have been working at this site, which manufactures irons and steam systems, for 10 years now. Until last year, I carried out repair work on assembly lines. When they asked me at the beginning of 2011 to go on the "Automated production systems operator" training course, I said yes straight away because I wanted to move on in my career. I studied mechanics, electricity etc. for 6 months. Now I am an equipment operator in the iron soleplate workshop, which is starting to take on women. I feel really fulfilled in my work and it makes me want to keep on progressing, maybe towards working in the Quality department." Christelle Pascallon, Production line operator – Pont-Évêque (France) More than 1,590 people took part in Groupe SEB University training courses in 2011. Training at every level Training, which is essential for skills development, concerns all Groupe SEB employees. The Groupe SEB University develops high-level programs in management or focussing on professional skills (sales and marketing, industrial organisation, finance etc.). Several of these have been adapted by the Supor University, which trained 240 managers in 2011. Each subsidiary develops additional programs, which are adapted to suit local requirements. In France, the large-scale training program organised between 2008 and 2011 to increase employability, which was a priority for primary levels of qualification, involved more than a thousand people. Moving towards a culture of safety The initial phase of our Safety program, deployed on an international scale in 2008, laid the foundations for the Group's policy in this area and involved all industrial and logistical entities in working towards OHSAS 18001* certification (76% certified by the end of 2011, excluding Imusa and Asia Fan). Over three years, the accident frequency rate worldwide has dropped from 6.34% to 4.04%. Today, the Group wants to go even further and create a real culture of safety within its teams, starting with France where our performance in terms of safety still falls below expectations. This is the objective of the "Sécuri-SEB" plan, launched at the end of 2011 across all of our French sites. The plan is an ambitious one - to halve the number of accidents within 3 years. A Steering Committee for Health and Safety, led by the Group's Director of Industrial Operations, has been set up to decide what steps should be taken to achieve this objective. *see glossary p 84 At the Canonsburg (USA) site, the number of accidents has been quartered in 3 years. 64 Business and Sustainable Development Report 2011
Social Sustainable development 65 Safety - a significant challenge for management A specific training program will be in place from 2012 for managers of factories and logistics platforms. These managers will also be assessed according to their safety figures, which will be taken into account when calculating the variable part of their salary. In addition to the involvement of managers, the "Sécuri-SEB" plan also focusses on an automatic notification system following each accident ("Attention Safety" flash widely circulated). 1,000 days without any accidents at the Alençon site (France). Continuation of Health plan Our work continues in the area of preventing musculo-skeletal disorders (MSD), which was the main objective of the Health plan launched in 2009. Actions are initially focussing on France, with almost 10,000 hours of training delivered in 2010/2011 (managers, designers, operators). In addition, we have started talks with labour unions on particularly arduous tasks. This will result in specific actions being set up, to be coordinated with those already in place. Gymnastics in the workplace at the São Bernardo do Campo (Brazil) site. WELL-BEING IN THE WORKPLACE - THE EMPLOYEES' OPINION "In 2011, Groupe SEB asked us to carry out some research into psycho-social risks in France. We met with all of the employees in small groups during working hours and we asked them to complete an INRS* questionnaire anonymously. We had an exceptional response rate of 81%! The questionnaire did not detect any major global issues, although there were some areas where improvements could be made on individual sites and in some sectors. The responses to the questionnaire revealed a clear sense of identity amongst Groupe SEB employees and high quality relations between colleagues and with managers. These positive results reflect the well-established good practices in social concerns, thanks to the systems that the Group has had in place for several years now." Elisabeth Mutelet, Director of Turka, a Human Resources consultancy firm *Institut National de Recherche et Sécurité, the French organisation for occupational health and safety
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360° ourvision
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.. . -MAHARAJA- WHI TEL INE
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Governance 01 A Group with a LONG-T
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Governance 03 How is 2012 looking s
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Governance 05 Active committees The
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Governance 07 Chairman and CEO Thie
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Governance 09 |Capital at 31/12/201
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Governance 11 New corporate and fin
Page 17 and 18: Strategy 13 CONQUERING new horizons
Page 19: Strategy 15 Two-tiered consumer spe
Page 22 and 23: All-Clad, Lagostina et Krups, posit
Page 24 and 25: Innovation is a central element of
Page 26 and 27: FUNCTIONAL DESIGN "Our collaborativ
Page 28 and 29: For us to stay in tune with markets
Page 30 and 31: Like innovation, international expa
Page 33 and 34: Strategy 29 Competitiveness Going b
Page 35 and 36: Strategy 31 Competitiveness Rapid d
Page 37 and 38: Strategy 33 Competitiveness Permane
Page 39: Strategy 35 Competitiveness Support
Page 42 and 43: MAJOR SOCIAL AND CULTURAL TRENDS Le
Page 44 and 45: Europe A brand is reborn The reintr
Page 46 and 47: 1 MILLION PEOPLE TOOK PART IN THE S
Page 48 and 49: United States A famous chef Emeril
Page 50 and 51: Colombia Imusa launches kitchen ele
Page 52 and 53: Japan T-fal extends its kettle rang
Page 54 and 55: Russia The success of mincers In Ru
Page 56 and 57: FIVE PRIORITY AREAS p. 54 ACTION PL
Page 58 and 59: Each company defines its own sustai
Page 60 and 61: 2011 ACTION PLAN CHALLENGES Enforci
Page 62 and 63: In order to ensure that its ethical
Page 64 and 65: Groupe SEB employees are spread acr
Page 66 and 67: Diversity - a proactive approach As
Page 70 and 71: Baking class to help senior citizen
Page 72 and 73: Promoting diversity and equal oppor
Page 74 and 75: Consumer satisfaction is Groupe SEB
Page 76 and 77: At Groupe SEB, respect for the envi
Page 78 and 79: FINANCIAL OVERVIEW p. 76 SOCIAL OVE
Page 80 and 81: |Change in sales over 5 yeas Consol
Page 82 and 83: CONSOLIDATED INCOME STATEMENT In
Page 84 and 85: This information does not include A
Page 86 and 87: Transport-related CO 2 emissions Th
Page 88 and 89: ACCIDENT FREQUENCY RATE: Number of
Page 90: Groupe SEB Les 4 M - chemin du Peti
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