CommandCenter Secure Gateway - Admin Guide - Version ... - Raritan

Chapter 16: Diagnostic Console
2: Retrieve the CC-SG snapshot file:
1. Using a supported Internet browser, type this URL:
http(s):///upload/ where is
the IP address of the CC-SG. Note the forward slash (/) following
/upload is mandatory. For example,
https://10.20.3.30/upload/.
2. The Enter Network Password dialog appears. Type the User Name
and Password of the Diagnostic Console admin account, and click OK
to log in.
3. All available snapshot files that CC-SG has ever taken are listed.
Note: CC-SG keeps snapshot files for 10 days only so you should
retrieve the files in a timely manner.
4. Click the snapshot file with the appropriate filename, or the file named
"snapshot" as it is the latest snapshot file. The files are already
compressed, encrypted and signed so you must transfer them in the
binary mode.
5. When saving the file with IE, save it as a raw file by choosing "All Files"
from the "Save as type" drop-down list in the Save As dialog.
Change the Video Resolution for Diagnostic Console
Raritan recommends that you adjust the video resolution of the Diagnostic
Console for the monitor to display the menu properly.
To adjust the video resolution
1. Reboot CC-SG (see "Reboot CC-SG with Diagnostic Console" on
page 255).
2. When it shows the messages below, press any character within 5
seconds to enter the GRUB menu, such as the Esc or arrow key.
Press any key to enter the menu
Booting CentOS (x.x.x) in x seconds....
3. Highlight the option "1024x768 / 24-bit" using the up or down arrow
keys, and press Enter.
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