CommandCenter Secure Gateway - Admin Guide - Version ... - Raritan

Appendix F: Diagnostic Utilities
File system Data Corrective action
/sg/DB CC-SG database Contact Raritan Technical Support
/opt
CC-SG backups and
snapshots
1. Save any new snapshot files on a remote client PC.
See Take a System Snapshot (on page 274) for the
retrieval procedure.
2. Enter the System Snapshot menu (see "Take a
System Snapshot" on page 274).
3. Select Pre-Clean-up SNAP area.
4. Select Pre-Clean-up UPLOAD area.
5. Deselect SNAP.
6. Deselect Package & Export.
7. Click or select Submit.
8. If the space problem remains, use the Admin Client to
connect to CC-SG, upload CC-SG backups to a client
PC and then remove them from the CC-SG.
/var
/tmp
Log files and system
upgrades
Scratch area (used by
snapshots)
Contact Raritan Technical Support
1. Enter the System Snapshot menu (see "Take a
System Snapshot" on page 274).
2. Deselect SNAP.
3. Deselect Package & Export.
4. Select Clean-up /tmp.
5. Click or select Submit.
To monitor the disk space via web browser
This method applies only to CC-SG release 4.0 or later. You must enable
Web Status Console-related options in Diagnostic Console before you can
monitor the disk space using the web browser. See Access Status
Console via Web Browser (on page 235).
1. Using a supported Internet browser, type this URL:
http(s):///status/ where is
the IP address of the CC-SG. Note the forward slash (/) following
/status is mandatory. For example,
https://10.20.3.30/status/.
2. A status page opens. This page contains the same information as the
Status Console.
3. Click CC-SG Monitors under Evaluation at the bottom of the page.
4. Check the disk-related information and take actions when necessary.
See the previous section for details.
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