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HVO 2009 Annual Environmental Management Report - Final

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Coal & Allied – Hunter Valley Operations<br />

4.3 SOCIAL/ECONOMIC CONTRIBUTION AND ACHIEVEMENTS<br />

Coal & Allied operates in line with sustainable development principles as Coal & Allied believe it will result in<br />

long term benefits to society and our business. Coal & Allied also recognise that sustainable development is<br />

not something a single organisation can achieve, nor is it a single project that can ever be completed and<br />

ticked off as finished. It is about the way Coal & Allied work, and the interactions Coal & Allied have with<br />

others, to meet the multiple objectives of social wellbeing, environmental stewardship and economic<br />

prosperity, throughout the life of a mine and beyond.<br />

On this basis, Coal & Allied believe Coal & Allied's projects, operations and products can contribute<br />

constructively to the global transition to sustainable development. Information about Coal & Allied's approach<br />

to sustainable development in <strong>2009</strong>, including targets and results for <strong>HVO</strong> (<strong>HVO</strong>) is available on the Coal &<br />

Allied website www.coalandallied.com.au.<br />

Effectively contributing to communities requires a good understanding of the socio-economic environment in<br />

which Coal & Allied operate, as well as the community's vision for the future. For example in 2008, Coal &<br />

Allied rolled out the findings of the Hunter Valley socio-economic baseline study completed in 2007 by the<br />

Hunter Valley Research Foundation. This included presentations to senior managers and staff, Community<br />

Consultative Committees all operational sites and community partners. The information was also used to<br />

inform our community relations programmes, Coal & Allied’s Community Development Fund and the<br />

Aboriginal Development Consultative Committee.<br />

4.3.1 Involvement in the Community<br />

Community Relations<br />

Coal & Allied’s community relations programme is focused on building enduring relationships based on<br />

mutual respect, active partnership and long term commitment. In practice this means:<br />

<br />

Having robust relationships with our communities of interest - this requires understanding the issues and<br />

needs of different stakeholders as well as active engagement.<br />

Effectively contributing to communities - this requires understanding the socio economic environment and<br />

community's vision for the future and providing contributions that are sustainable and build long term<br />

community capacity.<br />

The Rio Tinto Communities Standard sets out a framework for implementing the communities policy. This<br />

includes the <strong>HVO</strong> Community Relations Plan, which is reviewed regularly and updated annually. The <strong>HVO</strong><br />

community relations strategy is currently being implemented across four key task areas of communication,<br />

consultation, community development and strategic relationships with stakeholders.<br />

Community Engagement<br />

Members of the community are encouraged to engage in ways that suit them and a number of potential points<br />

of contact have been established. The shopfronts in Muswellbrook (19 Bridge Street) and Singleton (127 John<br />

Street) continue to ensure Coal & Allied is an active and accessible member of the community.<br />

Coal & Allied operates a free call Community Information Line (1800 727 745) providing an avenue for<br />

members of the community to seek information about our activities, operations and projects in the Hunter<br />

Valley. This number is advertised regularly in local newspapers and community newsletters (Figure 80).<br />

AEMR <strong>2009</strong> 166

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