MAPP Handbook - The National Association of County and City ...

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TIP SHEET 7 Conducting a Community Dialogue The following process is a useful method for structuring community dialogue. Preparing for the Dialogue Select a site that can readily accommodate 20-35 persons. The room should be set up with participants seated in a circle.This encourages participation by all persons in attendance. Notification should be clear and given in a timely manner so as to avoid confusion. Care should be taken that the time and place facilitate as broad attendance as possible. In some communities, several different venues and schedules will be required to engage stakeholders with differing schedules or lifestyles. Beginning the Dialogue Set the tone prior to opening the dialogue session by greeting participants when they arrive, arranging for clear signage, and offering light refreshments. Helping people feel comfortable upon arrival and communicating to participants the importance of their presence can go a long way toward the challenging work of building trust and commitment. Open the meeting with an explanation of MAPP and why dialogue is important. The meeting should then be turned over to the facilitator(s). Skilled facilitation will play a particularly large role in helping to create an environment of trust, commitment, and openness at the outset. It will also provide for timely introduction of dialogue skills and practice when required. Checking-in is a very simple way of breaking tension and encouraging broad participation. This may be as simple as beginning the meeting with a question such as “Why is this meeting important to you?” or “What needs to happen here today in order for this meeting to be a success?” and allowing each person in the room to introduce themselves and briefly respond. The value is to honor the various voices that are present in the room, rather than allowing the meeting agenda to drive the outcome. Observing a similar protocol at the end of the meeting (check-out) helps to bring closure and ensures that all voices have an opportunity to be heard. Note: This information incorporates information from two resources: * Coalition for Healthier Cities and Communities. Healthy People in Healthy Communities: A Dialogue Guide. Chicago, IL: 1999 * Daniel Martin. The Spirit of Dialogue. International Communities for the Renewal of the Earth: 1999. 116
Tip Sheet 7: CONDUCTING A COMMUNITY DIALOGUE Content of the Dialogue A trained facilitator will broadly frame the focus of the group and help important themes and issues to emerge. For instance, a dialogue around quality of life issues or the mapping of community assets may stimulate participants’ ideas of community assets. Through discussion, participants will be able to identify areas of agreement and disagreement. As new insights emerge, they should be captured and clarified. Follow-up and Sustaining the Dialogue Sustain the dialogue over time by using sign-in sheets to facilitate follow up, summaries of brainstorming or other types of sessions, and possible outside information sources. For example, the Community Health Status Assessment may reveal some data that is surprising to the community and having that data clearly available in a timely way will make the community dialogue more productive. In all likelihood, this responsibility will fall to a lead agency or community partner at the outset, but as the process continues, the participants will increasingly assume this role. TIP SHEET 7 117
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Healthier
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A chieving Healthier Communities th
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The 10 Essential Public Health Serv
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MAPP IN A NUTSHELL MAPP includes tw
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How Do the MAPP Components Relate?
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Phase 1: ORGANIZE FOR SUCCESS / PAR
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• What broad, cross-sectorial par
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Step 4 — Assess resource needs an
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Readiness Assessment Worksheet Crit
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Organizing the Planning Effort: Bar
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Organizing the Planning Effort: Str
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MAPP Phase / Description of Activit
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Phase 2: VISIONING T The second pha
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Step 3 — Conduct the visioning pr
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Step 5 — Keep the vision and valu
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Vision Brainstorming and Developmen
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Phase 3: THE FOUR MAPP ASSESSMENTS
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THE COMMUNITY THEMES AND STRENGTHS
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T ips from the field: • Stay with
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Community Themes and Strengths Asse
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Information Gathering Mechanisms fo
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The LPHSA uses the local public hea
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Step 2 — Discuss the 10 Essential
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User Notes: Step 5 — Summarize ke
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Additional tips for conducting the
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Question 2: How can we structure th
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Identifying Priorities Importance (
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Example Briefing Sheet for One of t
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COMMUNITY HEALTH STATUS ASSESSMENT
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• Identify volunteers to track do
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Finally, the community health profi
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Step 7 — Summarize key findings E
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Other Data Considerations The follo
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Page 108 and 109: TIP SHEET 3 Guidance for Participan
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Page 120 and 121: TIP SHEET 8 Quality of Life Questio
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Page 124 and 125: TIP SHEET 10 Presenting Data The MA
Page 126 and 127: TIP SHEET 11 TECHNIQUES FOR BRAINST
Page 128 and 129: Vignettes from MAPP Users
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Page 132 and 133: should be and again public health c
Page 134 and 135: VIGNETTE San Antonio,TX 2001-2004 O
Page 136 and 137: Community Vision: A safe, healthy a
Page 138 and 139: Forces of Change Assessment: During
Page 140 and 141: Both the November and December meet
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