May - The Monty Heat Treat News

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Item # O319 Location: Worcester, MA Reports To: General Manager Summary: The Customer Service Manager will serve as the primary response for customer inquiries and will manage the customer expectations. Essential Job Functions (Duties & Responsibilities): • Supervises the customer service and shipping/receiving departments. • Responds to identified customer complaints and requests for special handling service and quotes/inquiries regarding needs and services. • Responsible for review of customer purchase orders in respect to pricing, contract terms and conditions an account status. • Responsible for updating customers with job status. • Coordinates and expedites outside processing to meet customers' delivery requirements. • Manage customer’s Key Performance Indicators (KPI) • Recommends changes that will improve the accuracy of projected delivery of parts. • Interfaces closely with division Metallurgist, Sales, and Quality Manager during the quotation process regarding facilities and capabilities. • Assists the General Manager in obtaining settlements of customer claims and assists the Quality Manager in coordinating reworks. • Performs other duties as dictated by position or required by the General Manager. Requirements (Qualifications & Skills): • Bachelor's Degree Preferred • Must possess general metallurgical knowledge obtained through formal university or experience and training, and capable of reading and interpreting technical drawings. • Must have a minimum of 5 years supervisory experience. 5 years minimum, and practical knowledge of commercial heat treatment of aerospace alloys including steel, titanium, nickel, aluminum, brass, copper, brazing etc. • Must possess exceptional communication skills including the ability to explain and interpret complex scientific and engineering concepts. • Ideal candidate ahs working knowledge in Lean Practices & 5S Principles. • Requires ability to thoroughly learn the Company’s processes, capabilities, equipment availability and special processing requirements. Should also become familiar with other Bodycote operations. • Must be capable of providing customers with accurate prices of work to be performed, by reviewing technical drawings and estimating time required to fixture and heat treat parts. • Requires effective communication skills for interfacing with top management levels, shop supervision and customers. • Must be thoroughly familiar with commercial, aerospace, ASM, ASME and military specifications. • Must be possess exceptional customer service skills and be tactful, diplomatic and patient when interacting with customers. www.themonty.com Qualified Candidates please contact: Josie D’Aquila, Regional HR Manager @ Josephine.daquila@bodycote.com
Item # O318 Moog, Torrance Operations has a Heat Treat Operator opening. The successful incumbent will have knowledge of heat treat processes which include normalizing, stress relieving, nitrite processing, carburizing, hardening, tempering, freezing and Rockwell testing. Incumbent will perform all loading and removing of baskets from furnace using forklift or manual equipment. Able to gas quench or oil quench as required per work instructions. Knowledge of AMS heat treat specifications, Boeing and NADCAP specifications, familiarity with CMR lab requirements. Minimum of 3-5 years aerospace experience. High school diploma or equivalent required. Please see our website for company details and to apply online. Please apply at www.moog.com/careers - Job # 12-6342 Item # O317 Shift Superintendent Wanted. FPM Heat Treating is looking for a Shift Superintendent. Work Hours: Sundays, Mondays, Tuesdays, and Part of Wednesdays 5:00 P.M. to 5:00 A.M. Job Summary: Supervises and coordinates all plant activities and personnel during assigned periods in a customer focused and cost effective manor. Job Duties: 1) . Ensures the plant is operated and staffed productively to meet customer requirements. 2) . Determines work procedures, prepares work schedules and assignments, and expedites workflow. 3) . Issues written and oral instructions, and trains assigned associates. 4) . Assigns job duties and tasks, and examines work product for uniformity, neatness and conformance to specifications, procedures and policies logging nonconformance. 5) . Studies and standardizes procedures to improve efficiencies of departments. 6) . Ensures customer promises are scheduled and met. 7) . Maintains teamwork environment maintaining open lines of two-way communications and expedites problem solving. 8) . Assists associates in performing job duties and task as needed. 9) . Helps to maintain a safe and clean plant. 10) . Provides technical support to associates. 11) . Performs other duties as necessary and assigned. Job Requirements: 1) . High School Diploma or equivalent preferred. 2) . One to three years supervisory and/or management experience preferred. 3) . One to five years heat treat or other technical work experience preferred. 4) . Must be able to communicate, read, write and speak in English; bilingual English/Spanish a plus. Mathematical Skills: General math skills required for furnace set-ups. Reasoning Ability: 1) . Must use common sense and capable of making quick, informed decisions. 2) . Must have the ability to handle multiple tasks simultaneously. Other Skills and Abilities: 1) . Must be able and willing to lead, manage and supervise associates in accomplishing the stated goals and objectives. 2) . Successful incumbent must be a self-starter who is aggressive yet personable and willingly accepts responsibility. 3) . Excellent time management skills required. 4) . Computer literacy is essential. www.themonty.com Physical Demands: 1) . General working environment for a heat treating operation with heat and noise exposure. 2) . Must able to lift up to 55 pounds. METHOD OF APPLICATION: E-mail to jobs@fpmht.com OR Fax to 847-952-7891 OR Mail to: Peter Szynkiewicz-Human Resources, FPM Heat Treating, 1501 S. Lively Blvd., Elk Grove Village, IL 60007
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May Issue 2013 Table of Contents He
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Vacuum Oil Quench of Excellence Ips
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Heat Treat News Largest North Ameri
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• Abar Ipsen Endo Generator New L
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• Metallurgical Engineer Looking
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exchange rates). Organic revenue wa
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While the company was built on Gas
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years ago and has sold more than 10
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treatments, based on Plasma-chemica
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Maintenance Supervisor: This is the
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ecruiting firm in North America whe
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deployment to the Middle East. And,
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Seco Warwick Press Release. S/W in
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industry demands with innovative te
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installing a large capacity gas nit
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vacuum carburizing furnace, a 20 ba
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temperatures are achieved while its
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SECO/WARWICK Press Release. "Meadvi
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Mars. From one man’s inspiration
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commercial heat treating market. I
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"AFC-HOLCROFT ANNOUNCES CHANGES/ADD
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Solar Atmospheres/Vacuum Carburizin
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offices in Germany (SECO/WARWICK Se
Page 47 and 48: Used Equipment At "themonty.com" yo
Page 49 and 50: quench elevator. Met AMS 2750D requ
Page 51 and 52: Item #B324 Ipsen TQ-2-EM Batch IQ L
Page 53 and 54: Item # B315 Park Thermal Box Furnac
Page 55 and 56: ehind each side air duct wall. Heat
Page 57 and 58: Continuous See something you need,
Page 59 and 60: operation. Comes with two spare bel
Page 61 and 62: vibratory loading system, high heat
Page 63 and 64: • Hercules 1,000 lbs Capacity Par
Page 65 and 66: Item #C219 ABBOTT MODEL 6ZSCR-18-43
Page 67 and 68: Draw/Temper See something you need,
Page 69 and 70: Blue M batch oven, 4' x 4' x 2' alu
Page 71 and 72: ight hand side of the oven includes
Page 73 and 74: Item #T246 Aluminum Solution Treati
Page 75 and 76: Generators See something you need,
Page 77 and 78: Item #G169 Gasbarre/Sinterite Furna
Page 79 and 80: Item #I152 Welduction RF Generator
Page 81 and 82: Miscellaneous See something you nee
Page 83 and 84: and spray cycle timer. A Honeywell
Page 85 and 86: Salt See something you need, click
Page 87 and 88: Vacuum See something you need, clic
Page 89 and 90: Item # VF248 Lindberg Vacuum Furnac
Page 91 and 92: Once we rebuild the pump that will
Page 93 and 94: These pumps are rebuilt back to the
Page 95 and 96: Item #VF195 GM Vacuum Furnace. Work
Page 97: Joy Global Inc. offers excellent be
Page 101 and 102: Item#O314 Quality Manager Santa Fe
Page 103 and 104: Item #O313 Successful and Growing M
Page 105 and 106: • Minumum of 3 years of experienc
Page 107 and 108: ¨ Must have the ability to report
Page 109 and 110: • Minimum of 3 years department m
Page 111 and 112: ***If interested, please discuss wi
Page 113 and 114: • Ensures customers’ needs are
Page 115 and 116: Seeking Employment See something yo
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May - The Monty Heat Treat News

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