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OM t of c.iii - Vision Research Coordinating Center - Washington ...

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2/1/99 Chapter 5 Scheduling page 5-7<br />

The original forms are mailed to:<br />

CLEK Study <strong>Coordinating</strong> <strong>Center</strong><br />

c/o Dr. Mae Gordon<br />

<strong>Washington</strong> University Medical School<br />

Department <strong>of</strong> Ophthalmology & Visual Sciences<br />

Box 8203 660 S. Euclid Ave.<br />

St. Louis, MO 63110<br />

(314) 362-3716<br />

FAX (314) 747-1325<br />

5.10 Missed Visits<br />

To avoid missed visits, the Clinic Coordinator should make every attempt to see<br />

that the patient is scheduled early in the visit window as designated by the<br />

<strong>Coordinating</strong> <strong>Center</strong>, so that, if necessary, the patient can be rescheduled within the<br />

time <strong>of</strong> the visit window.<br />

If any visit is missed the Clinic reschedules the patient for a visit as soon as<br />

possible. If the patient fails to make the appointed visit, the Study Coordinator calls the<br />

patient by telephone every one-half day for two days until the patient is rescheduled; if<br />

this fails, the Study Coordinator contacts the patient by mail. If the patient still does not<br />

respond, the Study Coordinator attempts to contact the patient at least once a week<br />

until contact is made.

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