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CFSP 5 Year Plan - RI Department of Children, Youth & Families

CFSP 5 Year Plan - RI Department of Children, Youth & Families

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MIS/ELECTRONIC COMMUNICATION:<br />

The department's computer systems will be maintained by MIS personnel in conjunction<br />

with DoIT at the <strong>Department</strong> <strong>of</strong> Administration.<br />

o Prepare and initiate the Virtual Privacy Network (VPN) enabling department<br />

personnel identified as essential to perform their job tasks at locations separate<br />

from departmental facilities.<br />

o At the direction <strong>of</strong> the Administration, activate automated messages for foster<br />

parents and other caregivers providing relevant information<br />

o Ensure the protection and ready availability <strong>of</strong> electronic and hardcopy<br />

documents.<br />

CHILD WELFARE SERVICES (consistent with essential functions 1,2):<br />

In keeping with its goal <strong>of</strong> promoting, safeguarding and protecting the overall well-being<br />

<strong>of</strong> children and families, this division <strong>of</strong> the <strong>Department</strong>, through the work <strong>of</strong> its<br />

individual units consisting <strong>of</strong> Child Protective Services (CPS) as well as the four regional<br />

<strong>of</strong>fices <strong>of</strong> the Family Services Unit (FSU) will receive relevant information through the<br />

regional <strong>of</strong>fices, during standard hours and through the CPS Hot Line (1-800-742-4453)<br />

after hours, in order to respond to specific needs <strong>of</strong> families as well as out <strong>of</strong> home<br />

caregivers.<br />

Investigations:<br />

o Administrative personnel will evaluate Child Protective Services'<br />

ability to respond per policy and, if needed, increase the level <strong>of</strong><br />

telecommunication response in relation to an expanding emergency<br />

situation.<br />

o If unable to reach the Primary Worker, the Child Protective Hot Line<br />

will receive calls from foster parents and other out <strong>of</strong> home caregivers<br />

relative to the children in their care. The Child Protective Investigator<br />

taking the call will document the call in <strong>RI</strong>CHIST and forward an e-<br />

mail to the primary worker, supervisor and administrator relative to the<br />

nature <strong>of</strong> the call.<br />

o The Child Protective Hot Line will continue to be manned by CPIs<br />

24/7 who will provide relevant information to callers and obtain<br />

information such as the caller's intent in the event <strong>of</strong> relocation due to<br />

medical issues. The Call Floor will maintain a list <strong>of</strong> emergency<br />

placements in the event that children need to be relocated after hours.<br />

Information received will be entered into the <strong>Department</strong>'s <strong>RI</strong>CHIST<br />

system.<br />

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