CFSP 5 Year Plan - RI Department of Children, Youth & Families
CFSP 5 Year Plan - RI Department of Children, Youth & Families
CFSP 5 Year Plan - RI Department of Children, Youth & Families
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MIS/ELECTRONIC COMMUNICATION:<br />
The department's computer systems will be maintained by MIS personnel in conjunction<br />
with DoIT at the <strong>Department</strong> <strong>of</strong> Administration.<br />
o Prepare and initiate the Virtual Privacy Network (VPN) enabling department<br />
personnel identified as essential to perform their job tasks at locations separate<br />
from departmental facilities.<br />
o At the direction <strong>of</strong> the Administration, activate automated messages for foster<br />
parents and other caregivers providing relevant information<br />
o Ensure the protection and ready availability <strong>of</strong> electronic and hardcopy<br />
documents.<br />
CHILD WELFARE SERVICES (consistent with essential functions 1,2):<br />
In keeping with its goal <strong>of</strong> promoting, safeguarding and protecting the overall well-being<br />
<strong>of</strong> children and families, this division <strong>of</strong> the <strong>Department</strong>, through the work <strong>of</strong> its<br />
individual units consisting <strong>of</strong> Child Protective Services (CPS) as well as the four regional<br />
<strong>of</strong>fices <strong>of</strong> the Family Services Unit (FSU) will receive relevant information through the<br />
regional <strong>of</strong>fices, during standard hours and through the CPS Hot Line (1-800-742-4453)<br />
after hours, in order to respond to specific needs <strong>of</strong> families as well as out <strong>of</strong> home<br />
caregivers.<br />
Investigations:<br />
o Administrative personnel will evaluate Child Protective Services'<br />
ability to respond per policy and, if needed, increase the level <strong>of</strong><br />
telecommunication response in relation to an expanding emergency<br />
situation.<br />
o If unable to reach the Primary Worker, the Child Protective Hot Line<br />
will receive calls from foster parents and other out <strong>of</strong> home caregivers<br />
relative to the children in their care. The Child Protective Investigator<br />
taking the call will document the call in <strong>RI</strong>CHIST and forward an e-<br />
mail to the primary worker, supervisor and administrator relative to the<br />
nature <strong>of</strong> the call.<br />
o The Child Protective Hot Line will continue to be manned by CPIs<br />
24/7 who will provide relevant information to callers and obtain<br />
information such as the caller's intent in the event <strong>of</strong> relocation due to<br />
medical issues. The Call Floor will maintain a list <strong>of</strong> emergency<br />
placements in the event that children need to be relocated after hours.<br />
Information received will be entered into the <strong>Department</strong>'s <strong>RI</strong>CHIST<br />
system.<br />
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