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HCSP Deliverable : Human Capital Metrics<br />

Business<br />

Strategy<br />

Accountability Policy / Strategies Deliverables 2015 KPIs Remarks<br />

Optimize<br />

costs and<br />

improve<br />

productivity<br />

Human Capital<br />

Metrics<br />

- Enhance people<br />

productivity<br />

indicators for<br />

the corporate;<br />

monitoring<br />

trends and<br />

variances and<br />

provide<br />

recommendation<br />

s to management<br />

to minimize the<br />

impact of<br />

variances<br />

1. Develop <strong>HR</strong> Metrics for<br />

benchmarking against defined markets<br />

to assess competitiveness and<br />

productivity<br />

2. To raise up the high performance<br />

organization by deploying the<br />

productivity measurement in company<br />

wide (BU's)<br />

<strong>HR</strong> Metrics Report<br />

- Revenue per Staff Cost<br />

- EBITDA per Staff Cost<br />

- Revenue per Average<br />

Headcount<br />

- EBITDA per Average<br />

Headcount<br />

- % Staff Cost to Revenue<br />

<strong>HR</strong> Metrics Report (BU level)<br />

- Revenue per Staff Cost<br />

- EBITDA per Staff Cost<br />

- Revenue per Average<br />

Headcount<br />

- EBITDA per Average<br />

Headcount<br />

- % Staff Cost to Revenue<br />

Twice a Year<br />

(July, Jan)<br />

<strong>HR</strong> Metric report<br />

Twice a Year<br />

(July , Jan)<br />

Dashboard<br />

Co with FN,<br />

<strong>HR</strong>R<br />

Co with FN,<br />

<strong>HR</strong>R<br />

Dashboard<br />

- <strong>HR</strong>/Workforce dashboard<br />

content<br />

- Dashboard prototype and<br />

mock-ups<br />

Finish Dashboard<br />

prototype and<br />

mock-ups by Q3,<br />

2015<br />

Selected <strong>HR</strong> metrics for<br />

operational/managerial purposes<br />

Complete<br />

collecting<br />

requirements by<br />

Q2, 2015<br />

OT Report (BU Level)<br />

Monthly (Go live<br />

for Line Manager<br />

: May, 2015)<br />

Leave Report (BU level)<br />

- Sick leave<br />

- ML<br />

Monthly (Go live<br />

for Line Manager<br />

: June, 2015)<br />

20

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