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ERC Accountabilities & Deliverable<br />

Business<br />

Strategy<br />

HCM<br />

Framework<br />

Accountability<br />

Deliverable 2015 KPIs Remark<br />

15) Improve<br />

Employee<br />

Engagement<br />

Employee<br />

Relations<br />

Strategic planning<br />

for employee<br />

relations system<br />

development<br />

according to<br />

strategies and<br />

culture of the<br />

organization and<br />

integrating with <strong>HR</strong><br />

management<br />

process.<br />

1. Employee Communications:<br />

1.1 Define strategies and manage<br />

internal communications regarding<br />

employee communications content<br />

management which are<br />

Regulations, Privileges for staff,<br />

Compliance, Employee Volunteer,<br />

Performance, The Basic and<br />

Company practices<br />

1.2 Cooperate with the internal<br />

communications working group in<br />

defining strategies and managing<br />

internal communications regarding<br />

corporate content management<br />

which are Brand/ i-Hip, Culture,<br />

SD and Crisis communications<br />

1. Internal<br />

communications Survey<br />

score not less than 70%<br />

2. Media Effectiveness<br />

Assessment<br />

Work in<br />

cooperation<br />

with HCM<br />

1.3 Define strategies and manage<br />

internal communications for<br />

various contents from each<br />

department in the organization.<br />

1.4 Establish an assessment<br />

process of effective employee<br />

communications<br />

56

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