foster carer prog - Council meetings - Lewisham Council
foster carer prog - Council meetings - Lewisham Council
foster carer prog - Council meetings - Lewisham Council
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Appendices<br />
Ruddock requested this. No report, no proper answers yet - the old<br />
stalling tactics. Box 4 - it takes years for any response - communal<br />
repairs - see crossfield records! Box 5 - known repairs are visibly sub<br />
standard - no checks and response to do so - see records. Box 6 -<br />
Some major works have been condemned by auditors - some needed<br />
rectifications. Boxes 7 - 9 - the billing is hazardous - uneven for the<br />
same cost to items. Charges have been made for work which has not<br />
been done - requests to check these items have been met with silence<br />
or it has been too long ago, difficult to decode the repair etc. Please<br />
note that leaseholders do not know what repair has been done up to<br />
18 months after events. See records - requests for up front<br />
accountability on repairs as they happen so we can check etc. yet to be<br />
listened to. Box 11 there is no such mechanism in place for this<br />
transparency and accountability for repairs and maintenance - major<br />
works only above £250 cost that information can be available. Box 12 -<br />
we need effective response not just hearing us with little action.<br />
17. The state of some people’s gardens not being attended to. The<br />
gate being left open where rubbish and some people leave the rubbish<br />
all over the place. The trees outside 33 need to be cut down as its<br />
blocking the light to our house.<br />
18. the service charge for the estate is being looked at by the tenants<br />
association and <strong>Lewisham</strong> Homes. I reported a repair and my<br />
observation, I showed the caretaker and I show the estate inspector<br />
(1.8.09) and save her the photos of the damage and my phone<br />
number. I have never had a feedback!<br />
19. Disappointed that the local office was closed.<br />
20. caretaking - poor. Grounds maintenance - poor. leaseholders<br />
charged for: sweeping, ASB, management, customer services -<br />
“included in the tenants rent”. Leaseholders charged more for resident<br />
involvement. Huge errors in accounting - not audited properly!!<br />
Disparity in communal charges. ASB service should be scrapped.<br />
Leaseholders don’t know what they are paying for.<br />
21. I disagree with repair because from last year I have report that the<br />
drainage pipe that carry the water off the roof on the flat I live in come<br />
apart from the roof so when it rain it’s like a swimming pool in my<br />
garden and it does affect the other residents but no one pay any<br />
attention or even come to check on it. For service charge there is<br />
window cleaning on it and no one has come to clean the windows.<br />
22. Since I bought the property in 2003 I raised concern about the roof<br />
cracked in my entire roof but the council tricked me and they did not<br />
do the repair and my right to buy went through, charges I do pay<br />
The <strong>Council</strong>’s obligations to leaseholders<br />
79