foster carer prog - Council meetings - Lewisham Council

Appendices
block my window. The initial response to my email was fast and
someone phoned me to inform me that these things are on a 21 day
cycle and assured me it would be looked at. Six weeks later the plants
are even bigger.
31. After outside decorating was finished the communal floors were
covered with the sprayed on paint on the walls and not cleaned - it
looks filthy! We also pay for caretaking which we do not have, as there
doesn’t seem to be enough caretakers!!
32. I have lived in Daubeney Tower since 2000. When I first moved in
we had a concierge. During the 9 years I have lived here the service
has always been adequate, but during this time my service charge has
trebled. Initially I felt the service charge was fair, but now I feel it is
excessive.
33. I haven’t seen any repairs apart from the railings painted. I am not
happy about the service charge. It seems as if the leaseholders are the
ones paying for all the works carried out on the estate. the service
charge for this current year is too exorbitant and unaffordable.
34. They have left hillcrest Estate for more than 30 years to rot and
then when they needed these stars they done everything together
leaving us with huge bills and putting us into poverty with no way of
paying these huge bills. Now have a huge bill and the block is still a
mess due to the council tenants and I cannot sell my flat.
35. The amount I pay for repairs seems disproportionate to the extent
of repairs actually carried out. Last year I paid £200 over the amount I
should have. Apart from sloshing disinfectant up the communal area
once a week and changing the light bulb every now and then I’m not
sure what I’m paying for considering we don’t have access to any
shared amenities whatsoever. I feel the service charge is very
expensive.
36. We are waiting to hear the cost of replacing communal railings at
14-22 Albury Street. This is July 2009 - we first heard about proposed
work last October. Things move too slowly and we still do not know the
cost for this particular work. this, even though I have emailed the clerk
of works for the cost. At times we have had too much paperwork but it
has not been aimed at 14-22 Albury Street.
37. Despite constant contact with the local authorities, major works to
balconies have been ignored. In addition the services provided are
infrequent (e.g. grass cutting). The billing process has recently changed
and appears to have add charges that have no further explanation (e.g.
ASBO charges).
The Council’s obligations to leaseholders
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