foster carer prog - Council meetings - Lewisham Council

Appendices
in the bill being carried out. However, I must mention that the cleaners
are always around to clean the block and the block is always lit up,
when necessary.
43. I have lived in 30A Sydenham Park Road since 1958 when new.
Only original tenant/owner. Generally service ok. Could be better and
housing association property behind is always maintained and serviced
to a higher standard. Lessons could be learnt from housing associations
in general. Cutting of grass and tidying up grounds, particularly in the
Spring when the grass grows quickly, is not good, often left for
weeks/months before being cut.
44. I am very happy that at least someone is looking into the
satisfaction of leaseholders. The roof in Lanyard House is a write off.
All we need is a bit of rain and the whole sixth floor is falling apart. I
personally have been experiencing a roof leak in my flat since 2005 on
and off. The housing people have been coming and going in my flat
with no solution. Every time it rains there is a leak from the roof. All
my wallpaper and paintings destroyed whilst I pay my service charge
monthly on direct debit for nothing.
45. Standard of communal ways very poor - “maintenance” carried out
made things worse (no making good of repair so left with chipped
paint and mismatched glass).
46. Since I’ve moved into the flat, I have carried out the works myself
because every time I contacted Lewisham Homes Team I am told that
the works are not urgent and will be scheduled at a later date. I’ve
changed the external fence and lots of other jobs since 2006. Spring
this year I received a letter communicating that they will carry out
external decorations (painting windows and frames and doors) and the
bill was estimated at approx £4,000! I don’t think this reasonable.
Upon contacting, the most I am given is conflicting information. My
neighbours had work done and I cannot see the external decorations,
only scaffolding up but no results.
47. I have been charged for repairs that have not been done, also
charged for maintenance and upkeep of cctv. We don’t have cctv.
Reported repairs to guttering took 2 years to repair but charged twice.
Asked for breakdown of costs. Still waiting for breakdowns after 5
years. Gardening costs a joke.
48. I was told about building works to my building last year but even
though many letters(?) [unclear] come in, work is yet to start and so
far, I’m still not sure: (a) what will be done; (b) how much it will cost;
(c) when it will start. Communication is far too complicated to
understand.
The Council’s obligations to leaseholders
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