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do business in the Dominican Republic - Pellerano & Herrera

do business in the Dominican Republic - Pellerano & Herrera

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DOING BUSINESS INTHE DOMINICAN REPUBLICIndustrial bribery, violation of <strong>in</strong>dustrial secrets, etc.Restrictive practices are also prohibited, <strong>in</strong>clud<strong>in</strong>g:Discrim<strong>in</strong>ation <strong>in</strong> <strong>bus<strong>in</strong>ess</strong> relations among services providers.Practices that limit, h<strong>in</strong>der or distort customers' rights to have free<strong>do</strong>m ofchoice.The abuse of <strong>do</strong>m<strong>in</strong>ant positions <strong>in</strong> <strong>the</strong> market.Any activities tend<strong>in</strong>g to distort, or that effectively or potentially limit ordistort free competition.g) Customers Protection. The promotion of free competition <strong>in</strong> <strong>the</strong> marketallows to ensure that customers have access to telecommunications services atreasonable prices, as well as to guarantee <strong>the</strong>ir right to freely choose <strong>the</strong> serviceprovider that better suits <strong>the</strong>m.On <strong>the</strong> o<strong>the</strong>r hand, telecommunications companies are obliged to comply with<strong>the</strong> pr<strong>in</strong>ciples of cont<strong>in</strong>uity, generality, equality, neutrality and transparency <strong>in</strong><strong>the</strong>ir relations with <strong>the</strong>ir customers.Telecommunication companies are also obliged to provide certa<strong>in</strong> services freeof charge, such as customer service, tariff consultation service, general consultationservices,receipt and treatment of compla<strong>in</strong>ts,and treatment of emergencies.In addition, customers may address <strong>the</strong>mselves to INDOTEL <strong>in</strong> order to solve<strong>the</strong>ir conflicts with <strong>the</strong> telecommunications companies, who will acts as arbitrator<strong>in</strong> <strong>the</strong>se cases.As mandated <strong>in</strong> Law 153-98, INDOTEL a<strong>do</strong>pted on 23 March 2001 a Regulationfor <strong>the</strong> Resolution of Disputes between Consumers and Providers of PublicTelecommunications Services.h) Radioelectrical Spectrum. One of <strong>the</strong> ma<strong>in</strong> objectives of Law 153-98 is to providean adequate legal and technical framework for <strong>the</strong> regulation of <strong>the</strong> radioelectrical spectrum <strong>in</strong> <strong>the</strong> Dom<strong>in</strong>ican <strong>Republic</strong>, which had been characterizedfor be<strong>in</strong>g very disorganized. INDOTEL started <strong>the</strong> process of cleans<strong>in</strong>g of <strong>the</strong>radio electrical spectrum, and by July 2004 <strong>the</strong> country had 43 television channels,136 AM radio stations and 194 FM stations, and 20 short wave stations.The country has also 60 concession holders for cable transmission, 16 concessionholders for telephone services, of which eight are currently provid<strong>in</strong>g services,and seven <strong>in</strong>ternet providers.In this regard, Decree 518-02 of 5 July 2002 approved <strong>the</strong> National Plan forAttribution of Frequencies, while INDOTEL a<strong>do</strong>pted on 20 June 2002 <strong>the</strong>Regulation on FM Broadcast<strong>in</strong>g (Resolution 045-02) and Regulation on AMBroadcast<strong>in</strong>g (Resolution 046-02).76i) Universal Service. Law 153-98 mandates <strong>the</strong> creation of <strong>the</strong> “Contribution to<strong>the</strong> Development of Telecommunications (CDT)”.This contribution will be madeby all telecommunication companies and amounts to two percent of (i) <strong>the</strong><strong>in</strong>come received each month from <strong>the</strong> bills issued to f<strong>in</strong>al customers, and (ii) <strong>the</strong><strong>in</strong>come received each month from <strong>in</strong>ternational correspondent services. The

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