12Your TV Service5. Connecting your TiVo Stream• Connect the TiVo Stream to an open port on your router using anEthernet cable.• Connect the power cord from the back of the TiVo Stream to apower source.• Wait for the LED on the back of the TiVo Stream to turn solid white.This should take less than 10 minutes.6. Finish setup on your mobile device• Make sure that your iPad or other mobile device is connected toyour home network.• On your iPad or other mobile device, launch the App.• Follow the on-screen instructions to set up the App and connectto your TiVo Premiere/Premiere Q. If the on-screen instructions donot automatically appear, go to the App’s “Settings” menu and tap“TiVo Stream Setup.”• Enjoy! For step-by-step instructions on using the TiVo App, <strong>visit</strong>www.tivo.com/howto.
Your TV Service13FlexScreenFlexScreen is the newest way to watch your favorite programs on anyscreen, anytime, anywhere. Watch over 100,000 clips, movies, andshows! Whether you’re anywhere in your house or on the go,FlexScreen is there for you.• Watch TV and more wherever you want.• Available on all your favorite devices (smartphone, tablet, laptop).• All you need is an Internet connection and a <strong>Grande</strong> username.On Demand Services<strong>Grande</strong>’s On Demand lets you choose from thousands of movies andprograms, many of them free. Use your remote to pause, rewind orfast-forward your program, similar to how you use a DVR or DVD.You can watch what you want, when you want. And, if you have HBO,Showtime, Cinemax or Starz, you can enjoy On Demand programmingfrom those channels as part of your service.Note: On Demand is not available in Dallas.Using On Demand(on Scientific Atlanta and Motorola Digital Receivers)Note: Content provider restrictions apply.About FlexScreen• Included free with your current <strong>Grande</strong> channel subscriptions.• FlexScreen offers the best channels and content available, includingHBO GO, MAX GO, CNN, Cartoon Network, TBS and much more!• Works on the following devices:• Computers: Macs & PCs.• Mobile devices like the iPad, iPhone or Android Phones and tablets.• Internet streamer devices like ROKU box.• Video game consoles like XBOX360.How to Use FlexScreen1. Go to www.mygrande.com/flexscreen and click on “Get the HBO GoApp” or “Get the Max Go App”.2. Follow the on-screen instructions.Note: To use FlexScreen you need a username and password. If youalready have a @mygrande.net or @grandecom.net email address,you already have a <strong>Grande</strong> username. Your username is the first partof your <strong>Grande</strong> email address before the @ symbol.For example, if your email address is: username_xyz@mygrande.net,then your username is ‘username_xyz’. Your password is your current<strong>Grande</strong> email password.Please contact <strong>Grande</strong> <strong>Customer</strong> Service is you do not have ausername. If you do have a username but forgot your password, go tohttp://password.mygrande.net to reset it.(Motorola)You must have Preferred TV or Premier TV and either a ScientificAtlanta (in Austin, San Marcos, Waco, San Antonio) or Motorola digitalreceiver (in Corpus Christi, Midland and Odessa) to access <strong>Grande</strong>’s OnDemand service. Follow these steps to access On Demand:1. Tune to Channel 1.(Scientific Atlanta)2. Scroll through the category options to select your desired category.3. Press OK/SEL to make your selection and move to the next screen.4. While watching you can use your remote to PAUSE, STOP,FAST-FORWARD or REWIND.5. Press STOP to exit currently playing program and return to the OnDemand menu.6. Press LAST to return to prior On Demand screen.Note: Movies, events and other programs are typically available for 48hours after rental. Adult programs are available for 8 hours after rental.You can watch a program as many times as you like within the rentalperiod. To resume watching a previously rented program, go to thatprogram’s category and select “My Rentals” or “Saved Programs.”
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