Customer Guide - visit site - Grande Communications

20Your TV ServiceWhat is the difference between a TiVo Premiere and aTiVo Premiere Q?There are several technical variances, but the main difference is reallyhow you plan to use the devices based on the number of TV’s in yourhome. If you have multiple TV’s in your home, then the TiVo PremiereQ enables you have multi-room viewing. You would have the TiVoPremiere Q connected to the main TV in your house, and then TiVoPreviews would be connected to TV’s in other rooms. If you have justone TV in your home, then the TiVo Premiere is perfect for you.What is Multi-Room TiVo?Multi-Room TiVo is referring to our TiVo Premiere Q series DVR. Thisdevice enables you to record shows and watch them anywhere in yourhome where you have a TiVo Premiere Q and/or TiVo Preview connectedto a TV.Why can’t I download some of my content to my mobile device whileother content is not allowed?Our TiVo Stream device can be purchased for an additional charge andenables you to transfer shows to your mobile device and watch whenyou are away from home. Not all programs may be transferred usingTiVo Stream due to the use of copy protection mechanisms permittedunder the FCC’s encoding rules and the copy protection assigned themby the program provider. These shows are marked with a red circleslashicon.