Connection to the SysKonnect SK-54P1 802.11g Wireless Print Server

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84 10 Troubleshooting Problem Solution (continued) If using TCP/IP: • Ensure that there are no routers between the SysKonnect Print Server and the PC used for configuration. • Ensure that the PC used for configuration has the TCP/IP network protocol installed. Test its network connection by seeing if you can locate other LAN devices from the PC. (e.g. Use NETWORK NEIGH- BORHOOD and try to browse the network.) DHCP IP address conflict I am using DHCP, and getting an IP address conflict involving the SysKonnect SK-54P1 802.11g Wireless Print Server. AppleTalk (Macintosh) Problem Solution Incorrect Printout Why do I get an incorrect printout? Print server undetected in chooser Can't find the SysKonnect Print Server's name in the Chooser. EPS file with incorrect fonts My EPS file doesn't print with the correct fonts. Selection problem in the print dialog box I can't select the "Remaining from:" item in the print dialog box. If the SysKonnect Print Server is left on, but the DHCP server is turned off, then the SysKonnect Print Server will retain its IP address without the DHCP server being aware of it. Simply reset the SysKonnect Print Server so it will obtain a new IP address. This problem would also arise if you assigned static IP address, which is within the range used by the DHCP server. If so, use another address that is not within the range used by the DHCP server. Some possible reasons are: • You may have chosen binary encoding to print the file. Try to use ASCII encoding. • Some of the fonts, which are in your print file may not be supported by the printer. Try selecting Laser- Writer 7 instead of LaserWriter 8. Try the following: 1. Make sure that AppleTalk is on (the button next to ACTIVE is highlighted in the Chooser). 2. Make sure the printer has been on and in the “READY” state for a few minutes. 3. Make sure the printer has not been renamed since its last appearance in the Chooser. 4. If the printer resides on a network with multiple zones, make sure the correct zone is selected from the “AppleTalk Zones” field in the Chooser. This is a problem that occurs in some application programs. Try downloading the fonts contained in the EPS file before printing the saved EPS file. If you have selected the Layout value 2 UP or 4 UP you cannot access the “Remaining from” item. Choose other selections.
AppleTalk (Macintosh) 85 Print problem with the cover page A cover page prints either on the first or the last page of the document. Color problem on printed output The colors on my printed output do not match the colors on my computer screen. PostScript Command error / no print out When I send a print job, I get a PostScript command error or no print out. SysKonnect SK-54P1 802.11g Wireless Print Server Problem Solution Select one of these solutions: • Turn the cover page feature off. • Insert extra page breaks in your document to avoid the cover page printing on the first or last page of your document. When the printer receives a color file, it tries to match the printed output color to the screen color. Sometimes the printer cannot match up the colors as closely as wanted. To solve this problem, perform the following steps: • Select CALIBRATED COLOR/GRAYSCALE in the “Print” pop-up menu in the “Print Options” dialog box. The printer will make adjustments to match the colors. • Check your monitor to make sure all settings (e. g., brightness) are adjusted correctly. Check the communication protocols. The computer, SysKonnect Print Server and printer must all be configured to the same communication protocol (either binary or ASCII). To configure your system: 1. Choose which protocol you are going to use. You should check your printer; it may not give you a choice. 2. Set your printer to the correct protocol. 3. Use the computer's “Print” submenu to configure your computer to use the protocol you have chosen. 4. Configure the SysKonnect Print Server to use the same protocol as the printer and computer.
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SysKonnect SK-54P1 User Manual Wire
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4 Copyright © SysKonnect GmbH, 200
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6 Conventions Examples: The “Crea
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8 Table of Contents AppleTalk Setup
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10 Table of Figures Figure 44: Sele
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12 Safety Precautions
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14 1 Introduction Package Contents
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16 1 Introduction
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18 2 Installation
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20 3 Windows Configuration Figure 2
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22 3 Windows Configuration Printing
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24 3 Windows Configuration Windows
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28 3 Windows Configuration The name
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Page 42 and 43: 42 4 Unix System Configuration Exam
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Page 48 and 49: 48 6 Macintosh Configuration Macint
Page 50 and 51: 50 7 BiAdmin Management Utility Dev
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Page 66 and 67: 66 8 Web-Based Management Connectio
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Page 70 and 71: 70 8 Web-Based Management Security
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Page 74 and 75: 74 9 Special Features Installing us
Page 76 and 77: 76 9 Special Features i IPP Client
Page 78 and 79: 78 9 Special Features Internet Mail
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Page 86 and 87: 86 10 Troubleshooting Windows Print
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Page 98 and 99: 98 Appendix A. License and Warranty
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Connection to the SysKonnect SK-54P1 802.11g Wireless Print Server

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