Connection to the SysKonnect SK-54P1 802.11g Wireless Print Server

11 Important Information
SysKonnect SK-54P1 802.11g Wireless Print Server
Technical Support
If you encounter any problems, read the relevant sections of the manual. If you cannot solve
your problems, consult our technical support.
If you contact our technical support engineers, have the following information ready:
• print server type
• configuration of your network
• type of cabling
• system documentation
Our support team can be reached as follows:
North / South America, Pacific Rim Europe
Office hours 24 hours support via paging service Mon-Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 03:30 PM (CET)
Phone +1 866 782 2507
(toll free in the USA)
+1 408 222 0666
(toll number for international callers)
+1 408 787 5395 (pager)
+49 7243 502 330
Fax +1 408 752 9029 +49 7243 502 364
WWW http://www.syskonnect.com http://www.syskonnect.de
E-mail support@syskonnect.com support@syskonnect.de
Address SysKonnect, Inc.
A Marvell®Company
700 First Avenue
Sunnyvale, CA 94089
USA
SysKonnect GmbH
A Marvell®Company
Siemensstr. 23
D-76275 Ettlingen
Germany
Calls received outside office hours in Europe are serviced by an answering machine and will
be dealt with as soon as possible.
Returning a SysKonnect Print Server for Repair
If you want to return a faulty product to SysKonnect, follow these steps:
1. Contact us by phone, fax, or e-mail.
North / South America, Pacific Rim European and other countries
Phone +1 866 782 2507 (toll free)
+1 408 222 0666 (toll number)
+49 7243 502 476
Fax +1 408 752 9029 +49 7243 502 364
E-mail support@syskonnect.com rma@syskonnect.de
We will send you an RMA (Return Material Authorization) form by fax or e-mail.
2. Complete the form.
3. Return the form to us.
We will send you a unique reference number and inform you if the product is still under
warranty.