XProtect Express 1.1; Administrator's Manual - Milestone

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Milestone XProtect ® Express 1.1Administrator's ManualServiceMilestone Recording ServerserviceMilestone Image Server serviceMilestone Image Import serviceDescriptionA vital part of the surveillance system. Video streams are only transferredto XProtect Express while the Recording Server service is running.Provides access to the surveillance system for users logging in with aSmart Client.Note: If the Image Server service is configured in Windows Services to login with another account than the Local System account, for example as adomain user, Smart Clients on other computers than the surveillanceserver itself will not be able to log in to the server using the server's hostname. Instead, those users must enter the server's IP address.Used for fetching pre- and post-alarm images, and storing the fetchedimages in camera databases. Pre- and post-alarm images is a featureavailable for selected cameras only; it enables sending of images fromimmediately before and after an event took place from the camera to thesurveillance system via e-mail. Pre- and post-alarm images should not beconfused with the XProtect Express pre- and post-recording feature (see"Recording" on page 96).Milestone Log Check serviceMilestone Event Server serviceMilestone Mobile servicePerforms integrity checks on XProtect Express log files. For moreinformation, see Overview of Logs.Manages all alarms and map-related communication. It stores events,image files and map configurations, and makes status information aboutthe surveillance system available.Manages the communication between the Recording Server and mobiledevices (such as smartphones and tablets) and between the RecordingServer and web browsers.If you run a Custom installation, you can choose not to install the Mobile server and/or the Event Server. If you doso, the Mobile service and/or the Event Server service will not be seen in your Services overview.Start and stop servicesOn an XProtect Express server, several services (see "About services" on page 143) by default run in thebackground. If you need to, you can start and stop each service separately:1. In the Management Application's Navigation pane, expand Advanced Configuration and selectServices. This will display the status of each service.2. You can now stop each service by clicking the Stop button. When a service is stopped, the buttonchanges to Start, allowing you to start the service again when required.Tip: Occasionally, you may want to stop a service and start it again immediately after. The Restartbutton allows you to do just that with a single click.www.milestonesys.com 144 Advanced configuration
Milestone XProtect ® Express 1.1Administrator's ManualServersMobile serverAbout Mobile serverA Mobile server handles log-ins when a user wants to log into his/her XProtect video management setup via theXProtect Mobile client (see "About XProtect Mobile client" on page 15) from a mobile device or from XProtectWeb Client (see "About XProtect Web Client" on page 15).Upon correct login, the Mobile server distributes video streams from relevant recording servers to XProtect Mobileclient. This offers an extremely secure setup, where recording servers are never connected to the Internet. Whena Mobile server receives video streams from recording servers, it also handles the complex conversion of codecsand formats allowing streaming of video on the mobile device.Important: Before you begin the installation of the Mobile server, make sure you are logged in with an accountthat has administrator rights. Installation will not be successful if you use a standard user account.About Video pushVideo push is feature in your Mobile client that allows you to use your mobile device's camera, for example, tocollect evidence when you investigate an alarm or event. You do this by sending a video stream from your mobiledevice to your XProtect video management system. In the Mobile server settings, you can set up how many usersshould be able to use the Video push feature in the video management system.About saving configuration changes in XProtect Enterprise 8.0 andstreamlined XProtect software versionsThe following applies to XProtect Enterprise 8.0, XProtect Professional 8.0, XProtect Express 1.0, XProtectEssential 2.0 and XProtect Go 2.0 software versions only.If you are logged into the XProtect Mobile client and are watching one or more cameras views while at the sametime changing configuration in the Management Application, the live video from the camera may freeze in theXProtect Mobile client if you click Save Configuration and Restart Surveillance Services in the ManagementApplication.To avoid this scenario, you must restart the Milestone XProtect Mobile service manually. See the Windows Helpfor information about how to do this. If you are using newer versions of XProtect, the Milestone XProtect Mobileservice is restarted with the other services and no user action is required.Add/edit a Mobile server1. Do one of the following:ooTo add a new server, right-click Mobile Servers. From the menu that appears, select Create New.To edit a Mobile server, select the wanted server.2. Fill in/edit the needed properties.3. In the lower right corner, click Apply.4. In the top toolbar, click File > Save.www.milestonesys.com 145 Advanced configuration
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XProtect Express 1.1; Administrator's Manual - Milestone

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