Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
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Quality <strong>Report</strong>In <strong>2012</strong> - the <strong>Bournemouth</strong> LINkundertook an “Enter & View” visit tothe <strong>Royal</strong> <strong>Bournemouth</strong> <strong>Hospital</strong>.The report can be found atwww.makesachange.org.ukThe visit was very well received by bothpatients <strong>and</strong> hospital staff. The Trust werevery responsive to the recommendationsin the report <strong>and</strong> expressed a desire forHealthwatch to undertake a similar visit in<strong>2012</strong> - 20<strong>13</strong>.The LINk undertook a piece ofengagement with Young People from2009 - <strong>2012</strong>. Some of the comments thatwe received were relevant to the <strong>Royal</strong><strong>Bournemouth</strong> <strong>Hospital</strong>. The report wasshared with the Trust who immediatelyput together a very detailed action plan todeal with the concerns expressed by theyoung people. The report <strong>and</strong> action plancan be viewed on the <strong>Bournemouth</strong> LINksweb site www.makesachange.org.ukThese three pieces of work are mentionedin this Quality Account on pages 59 & 60.As we mentioned in the 2011 QualityAccount we believe that the Trust shouldproduce an easy read version of theQuality Account, thus improving accessto this information for service users,carers <strong>and</strong> the public. We note that theTrust chose not to do this with the 2010account <strong>and</strong> hope that they will produceone for <strong>2012</strong>.In 2011 the LINk suggested that theTrust should engage at an early stagewith Healthwatch Dorset. We note thatthere has been a real effort by the Trustto support Healthwatch Dorset <strong>and</strong>engage with them as they develop theirHealthwatch Champion networks.www.healthwatchdorset.co.ukThe <strong>Bournemouth</strong> LINk has had a goodworking relationship with the Trust duringthe last 5 years <strong>and</strong> is confident that thiswill continue as it develops its links withHealthwatch Dorset in 20<strong>13</strong> <strong>and</strong> beyond.For more information about the<strong>Bournemouth</strong> LINks, please go to:www.makesachange.org.uk100<strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2012</strong>/<strong>13</strong>
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