Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
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Business Reviewl staff are encouraged to completethe stress self-assessment within theTrust’s wellbeing toolkit <strong>and</strong> to takepersonal responsibility to make plansfor healthy lifestyles <strong>and</strong> work-lifebalancel the Trust will continue to prioritise‘putting patients first’ <strong>and</strong>communicate its values to staff viain-house publications, in policies<strong>and</strong> protocols, at meetings <strong>and</strong> otherappropriate opportunitiesThese actions are monitored by theWorkforce Strategy <strong>and</strong> DevelopmentCommittee <strong>and</strong> reviewed quarterly by theValuing Staff <strong>and</strong> Wellbeing Group.Awarding staff excellenceEach year the Trust holds the StaffExcellence Awards to recognise <strong>and</strong>reward the hard work <strong>and</strong> commitmentfrom staff over the previous 12 months.<strong>2012</strong> was no exception <strong>and</strong> the Trust sawsome outst<strong>and</strong>ing examples of staff goingthe extra mile to ensure patients receivethe best care <strong>and</strong> experience possible.Award for Putting Patients FirstThis award is for the individual or teamwho has successfully introduced achange in working practices that hasimproved the patient experience. Thiscan either be as a result of feedback frompatients or their own actions.Winner: Stroke Early SupportedDischarge (ESD) Team for their schemeto provide ongoing rehabilitation to strokepatients in their own homes.Award for Patient SafetyThis award is made to an individual orteam that has improved patient safety<strong>and</strong>/or mitigated risk either withina specific area or across the wholeorganisation.Customer Care AwardThis award is for the individual or teamwho has provided excellent customercare to patients or other users (thisincludes services to patients, the public,partners <strong>and</strong> to other members of staff).Winner: Sally Clarke, Discharge Planneron Ward 26 for the way that she dealswith patients <strong>and</strong> their families whenmaking decisions on when <strong>and</strong> wherepatients go when they are ready to leavehospital.Award for LeadershipThis award is to the individual who showsexceptional leadership skills in eithersupporting staff through organisationaldevelopment/change, encouraging staffdevelopment or motivating individualsor teams to achieve personal ororganisational goals.Winner: Pauline Hawkes, Acting Headof Midwifery. Pauline led the MaternityUnit to CNST Level 2; this is the onlybirthing centre in the country to achievethis.Award for Transformation or InnovationThis award is for staff who have eithertransformed services to provide betterpatient-focused care, contributed toservice or organisational improvementsor contributed towards the Protecting ourFuture, Better Care, Better Value (quality<strong>and</strong> efficiency) initiative.Winner: Sara Pullinger, EnhancedRecovery Nurse Practitioner, forintroducing enhanced recovery protocolsinto colorectal <strong>and</strong> urological majorsurgery.Winner: The Diabetes Outreach Teamfor reducing the number of patientmedication errors by using a targetedapproach to staff training.50<strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2012</strong>/<strong>13</strong>
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