Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital

Quality ReportIn May 2013, the Trust will become apilot site for Electronic Data Capture.The PROMs questionnaires will becompleted, by patients, through handheldtablets, similar to iPads. A volunteerhas already been recruited to assistpatients with the technology and one ofthe biggest advantages is that patients,on completion of their questionnaire willreceive feedback, as shown in the picture.The paper option will still be availablefor patients who prefer it and they willhave equal access to the services of thevolunteer.The Trust is judged on how well patientsare asked and the overall uptake rate.In Orthopaedics reports are publishedweekly, monthly, quarterly and annuallyto give regular feedback to the membersof staff collecting the scoresand to encourage somehealthy competition and pridein maintaining high levels ofcompliance.ComplianceRate2010/11ComplianceRate2011/12ComplianceRate2012/13NationalAverage2012/13PROMs for Groin Hernia 90% 59% 117.7%* 1 62.9%PROMs for Varicose Veins 86% 17% 9.8%* 2 33.3%PROMs for Total Knee replacement 79% 95% 96.5% 86.9%PROMs for Total Hip replacement 76% 97% 96.5% 79.5%The national average participation rate (as provided by Quality Health for theDepartment of Health, April 2012) is 72.6%. The Trust’s average participation rate forall 4 PROMs is 80.1%.*1 Participation rates of greater than 100% occur where the numbers of operations which actuallytake place are greater than that of the denominator. The denominator is determined as anaverage of the number of operations performed in the previous year.*2 The Trust compliance rate for 2012/13 for varicose veins is much lower than the nationalaverage. The denominator used in the calculation is the number of operations performed in theprevious year. The actual number of procedures performed in 2012/13 was significantly lowerthan the previous 2 years.Annual Report and Accounts 2012/13 81