Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital
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Business ReviewChange since 2011surveyRanking, compared toall acute trusts in <strong>2012</strong>Staff pledge 4:To engage staff in decisions that affect them, the services theyprovide <strong>and</strong> empower them to put forward ways to deliver better<strong>and</strong> safer services.% reporting good communicationbetween senior management <strong>and</strong>staff- l Average% able to contribute towardsimprovements at work√ Increase(better than 2011)l AverageAdditional Theme: Staff Satisfaction.Staff job satisfactionStaff recommendations of the Trustas a place to work or receivetreatment√ Increase(better than 2011)! Decrease(worse than 2011)√ Highest (best) 20%l AverageStaff motivation at workl No change √ Highest (best) 20%Additional Theme: Equality <strong>and</strong> diversity.% having equality <strong>and</strong> diversitytraining in last 12 monthsl No changel Average% believing Trust provides equalopportunities for career progressionor promotion% experiencing discrimination atwork in last 12 monthsl No change √ Highest (best) 20%l No change √ Lowest (best) 20%Friends <strong>and</strong> family questionsThe ‘Friends <strong>and</strong> Family Test’ is oneof the four national CQUIN goals for20<strong>13</strong>/14. The top 10 correlated staffsurvey questions fall into themes aroundcaring about patients/concerns, staffbeing happy in their jobs, staff beinginvolved in decision making <strong>and</strong> errorsbeing corrected when they are reported:48<strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2012</strong>/<strong>13</strong>
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