Annual Report and Accounts 2012/13 - Royal Bournemouth Hospital

Business Review4. Business Review4.1 Performance overview2012/13 has been a challenging year where the Trust has experienced significant levelsof emergency admissions, as well as a continual increase in elective demand andreferrals to cancer services.Despite this, the organisation has achieved, and in many cases exceeded, most ofits core governance indicators during the year. In addition, the Trust continued toprogress its transformational work to ensure delivery of quality services in the contextof the national financial challenges.Patient experienceIn 2012/13 the Department of Health reverted back to monitoring referral to treatmenttimes using the thresholds of 90% of admitted patients and 95% of non-admittedpatients to be treated within 18 weeks. The Trust performed well against both theadmitted and non-admitted targets, though this became increasingly challenging inthe last quarter of 2012/13. This was predominantly due to the sustained high level ofemergency admissions together with the increasing demand on cancer services.24Annual Report and Accounts 2012/13