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Improving Quality of Life for Older People in Long-Stay Care ...

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stay units also allow ambulant, mentally alert residents to leave the facilityunaccompanied. All facilities had visits from the clergy and the vast majority alsohad oratory facilities. Access to a private phone was best <strong>in</strong> private nurs<strong>in</strong>g homesand voluntary homes and worst <strong>in</strong> public geriatric facilities. Only 7 per cent <strong>of</strong>district/community hospitals <strong>of</strong>fered residents the facility to lock away possessions.Voluntary homes per<strong>for</strong>med best <strong>in</strong> this area with 70 per cent <strong>of</strong> units <strong>of</strong>fer<strong>in</strong>gresidents the facility to lock their own cupboard or drawer. Provision <strong>for</strong> marriedcouples was variable rang<strong>in</strong>g from just over 10 per cent <strong>in</strong> welfare homes to 70 percent <strong>in</strong> private nurs<strong>in</strong>g homes.Figure 6.9: Process and organisational issues by facility typeOratoryClergy visitsPrivate phoneCompla<strong>in</strong>ts procedureResidents’ committee0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%All facilities (n = 315) Private nurs<strong>in</strong>g homes (n = 199) Public homes/hospitals (n = 38)Voluntary homes/hospitals (n = 33) District/Community hospitals (n = 31) Welfare homes (n = 14)133Residents allowed to leavethe facility unaccompaniedProvision <strong>for</strong> married couplesFacility <strong>for</strong> lock<strong>in</strong>g awayprivate possessions0% 10% 20% 30% 40% 50% 60% 70% 80% 90%All facilities (n = 319) Private nurs<strong>in</strong>g homes (n = 202) Public homes/hospitals (n = 38)Voluntary homes/hospitals (n = 34) District/Community hospitals (n = 31) Welfare homes (n = 14)

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