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Improving Quality of Life for Older People in Long-Stay Care ...

Improving Quality of Life for Older People in Long-Stay Care ...

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Doma<strong>in</strong>Feel<strong>in</strong>g cared<strong>for</strong>/feel<strong>in</strong>gsecureSense <strong>of</strong> selfMean<strong>in</strong>gfulactivityCue question/promptsIs it com<strong>for</strong>table here? Noise, temperature, food.Do you feel cared <strong>for</strong> here?Do you feel safe here?Can you get help (nurse) quickly if you need it?Are you ever afraid?If yes, try to elicit what frightens him/her: gett<strong>in</strong>g sick and not be<strong>in</strong>gable to tell anyone, fall<strong>in</strong>g or slipp<strong>in</strong>g and not be<strong>in</strong>g able to get help,other residents e.g. residents with dementia.How staff treat him/her or others.Do staff treat you with respect?Are staff gentle, <strong>for</strong> example, when lift<strong>in</strong>g you?Do staff protect your modesty? Examples: close the curta<strong>in</strong>s,knock on the door be<strong>for</strong>e enter<strong>in</strong>g.Are staff friendly?Overall, are you satisfied with the care provided?Do you feel the staff know you well?Do staff know your likes and dislikes?Do staff respect your wishes? Examples: respect choices,respond to likes and dislikes.Are you able to/helped to do the th<strong>in</strong>gs that are important to you?Examples: favourite TV programme, read newspapers etc.Do staff take time to listen to you?Do staff take time to chat to you?Have you opportunities to <strong>in</strong>fluence your care?Do you feel you can say no? When you say no does it count?Do you feel at home here?Do you take part <strong>in</strong> the social/recreational activities available here?Examples.If yes: do you enjoy them?Is it important to you to get outdoors?Do you get outdoors as much as you’d like? Examples: visits/trips,the garden.If yes: who takes you? Family, friend, staff, volunteers.Are there th<strong>in</strong>gs you’d like to do that are not available to you here?Do you get bored?265

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