Untitled - Adif

321.9. INTERNATIONAL COOPERATIONBETWEEN INFRASTRUCTUREMANAGERSIn January 2004, a number of European RailInfrastructure Managers established a commonorganisation to shape the business of Europeanrail infrastructure.With a Joint Office in charge of co-ordinationbased in Vienna, RailNetEurope representsits members as an Association dedicated toFacilitating International Traffic on the EuropeanRail Infrastructure.RailNetEurope is the next step from bi- andmultilateral co-operation between European railinfrastructure companies towards one commonorganisation with a European focus. Together,the members of RailNetEurope are harmonisingconditions and introducing corporate approachesto promote the European rail business from therail infrastructure point of view and for the benefitof the entire rail industry.of RailNetEurope. Furthermore there areover 300 other railway undertakings thatonly deal with national traffic.Also, for the first time Authorized Applicants– e.g. ports who want to ensure sufficient railcapacity – have taken the opportunity to getin touch directly (for capacity and train pathsrequests) with rail infrastructure managers.Operational BusinessThe main objective of RailNetEurope is toimprove operational issues in the field ofinternational rail traffic.To achieve this, RailNetEurope focuses on theentire rail infrastructure production process. Itstarts by harmonising the members’ mediumand long-term planning, common marketing &sales approaches, and operations, and endswith RailNetEurope after-sales services, such asmonitoring and reporting.Open to the European MarketRailNetEurope has been joined by 31 RailInfrastructure Managers, who are either full orassociated members, or candidate members.All in all RailNetEurope partners constitute anetwork of around 230,000 km of railwayinfrastructure. A ferry line has also joinedthe association and contributes to loweringbarriers in international rail traffic.The Infrastructure Managers involvedin RailNetEurope today take care of120 customers dealing with international railbusiness in Europe, the main target group1.9.1. RNE ONE STOP SHOP (OSS)CONTACTSThe European Infrastructure Managers (IM)have signed an agreement on common salesand marketing organisation for internationalinfrastructure Capacity called RailNetEurope(RNE).These Infrastructure Managers have set up OneStop Shops (OSS) working as a network ofcustomer contact points within the frameworkof RNE. For international path requests, thecustomer needs only to contact one of theseOSS, which will initiate the whole internationalpath allocation process.