Carrier-to-Carrier Guidelines Ver.17 - Verizon

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Report Dimensions – NP-1 Percent Final Trunk Group BlockageCompany:Geography:• CLEC Aggregate• State Specific• CLEC SpecificProductsSub-MetricsNP-1-01Trunks:• CLEC Trunks% Final Trunk Groups Exceeding Blocking StandardCalculation Numerator DenominatorNumber of Final Trunk Groups that exceed Total number of final trunk groups.blocking threshold for one (1) monthexclusive of trunks that block due to CLECnetwork problems as agreed by CLECs.NP-1-02 % Final Trunk Groups Exceeding Blocking Standard (No Exclusions)Calculation Numerator DenominatorNumber of Final Trunk Groups that exceed Total number of final trunk groups.blocking threshold.NP-1-03 Number Final Trunk Groups Exceeding Blocking Standard – Two (2) MonthsCalculation Numerator DenominatorNumber of Final Trunk Groups that exceed Not applicable.blocking threshold, for two (2) consecutivemonths, exclusive of trunks that block dueto CLEC network problems as agreed byCLECs.NP-1-04 Number Final Trunk Groups Exceeding Blocking Standard – Three (3) MonthsCalculation Numerator DenominatorNumber of Final Trunk Groups that exceedblocking threshold, for three (3) consecutivemonths, exclusive of trunks that block dueto CLEC network problems as agreed byCLECs.Not applicable.VZEAST201003-NY200909Version 17.0108
Function:NP-2 Collocation PerformanceDefinition:This metric includes physical collocation arrangement products ordered and provisioned via the statetariffs. Products ordered include new arrangements and augments to existing arrangements whereVerizon is required to perform work to add capacity for space, cable termination or DC power. Both stateand federal collocation arrangements are provisioned in accordance with the intervals listed in the statetariff.Interval: The average number of business days between order application date and completion orbetween order application date and response (notification of space availability) date. If a CLEC delaysthe collocation installation, the collocation interval is extended by the same number of days as the CLECcauseddelay. The application date is the date that a valid service request is received. A valid servicerequest is a service request that was populated in accordance with the collocation applicationinstructions found in the URL matrix listed at the beginning of the C2C guidelines.Verizon and the CLECs may negotiate shorter or longer intervals after Verizon completes an initial spaceassessment and determination of the collocation request. In these cases, the NP-2 % On-time submetricsmeasure whether or not Verizon met the negotiated due date. The negotiated due date isdocumented on the initial response form. If Verizon is not able to provide a due date on the initialresponse form because space is not immediately available to accommodate the CLEC request, butspace is pending, rather than reject the CLEC request (because no space is immediately available)Verizon will provide a negotiated due date on a subsequent letter to the CLEC.Refer to the state tariff in effect for interval information. Refer to the URL matrix listed at the beginning ofthe C2C guidelines for the URL for specific collocation intervals (specific timelines and stop clocks arelisted in the tariff). After accessing the referenced URL, select the desired state to access the statespecifictariffs.Completions: VZ will not be deemed to have completed work on a collocation case until thearrangement is suitable for use by the CLEC, and the cable assignment information necessary to use thefacility has been provided to the CLEC.Exclusions:• NoneNP-2 Collocation Formula:% On Time: (Number of Arrangements completed on or before DD (adjusted for milestone misses)divided by Number of Arrangements completed) multiplied by 100.Milestone misses: The Milestone timeline is attached in Appendix P.Performance Standard:The collocation performance standards are based on the state tariff in effect for collocation. Refer to theURL matrix at the beginning of the C2C guidelines for the state tariff URL to obtain specific collocationintervals.NP-2-01, and NP-2-05 Physical: 95% On TimeVZEAST201003-NY200909Version 17.0109
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Carrier-to-Carrier GuidelinesPerfor
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PR-6 INSTALLATION QUALITY..........
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GE-2-01 % OF ACCESS REQUEST RESPONS
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INTRODUCTIONThis section of the Ver
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URL ReferencesVerizon references UR
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GENERAL NOTESVerizon North includes
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Retail Analog Compare Table, contin
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Sub-CodeProduct2200 Resale Specials
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Sub-Code6000 Systems MetricsProduct
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Function:PO-1 Response Time OSS Pre
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Formula:∑ Response Times for each
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Function:PO-2 OSS Interface Availab
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PO-2 Formula:(Number of hours sched
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Report DimensionsCompany:• CLEC A
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Change Management Notifications sen
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Function:PO-6 Software ValidationDe
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Report Dimensions:Company:• CLEC
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Section 2Ordering Performance(OR)OR
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OR-1 Definition, continued:Notes:(1
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Report Dimensions:Company:• CLEC
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Sub-Metrics OR-1 Order Confirmation
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Function:OR-2 Reject TimelinessDefi
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Performance Standard - Reject Timel
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Sub-Metrics - OR-2 Reject Timelines
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Function:Definition:Exclusions:•P
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Sub-Metrics Timeliness of Completio
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Function:OR-6 Order AccuracyDefinit
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OR-6-04 % Accuracy - Directory List
Page 58 and 59: Function:Definition:Exclusions:Repo
Page 60 and 61: Function:OR-10 PON Notifier Excepti
Page 62 and 63: Function:OR-11 Timeliness of Provid
Page 64 and 65: Function:OR-13 % of Large Job Hot C
Page 66 and 67: Function:PR-1 Average Interval Offe
Page 68 and 69: Sub-Metrics - PR-1 Average Interval
Page 70 and 71: Function:PR-3 Completed within Spec
Page 72 and 73: Sub-Metrics PR-3 % Completed within
Page 74 and 75: Report Dimensions:Company:• CLEC
Page 76 and 77: Sub-Metrics (continued) PR-4 Missed
Page 78 and 79: Function:PR-5 Facility Missed Order
Page 80 and 81: Sub-Metrics (continued) Facility Mi
Page 82 and 83: Sub-MetricsPR-6-01 % Installation T
Page 84 and 85: Sub-MetricsPR-8-01 Percent Open Ord
Page 86 and 87: Definition.Note: For all types of H
Page 88 and 89: Sub-Metrics - Hot Cut Loops, contin
Page 90 and 91: Function:MR-1 Response Time OSS Mai
Page 92 and 93: Sub-MetricsMR-1-01Average Response
Page 94 and 95: Function:MR-2 Trouble Report RateDe
Page 96 and 97: •MR-2-05Products% CPE/TOK/FOK/NPC
Page 98 and 99: Sub-MetricsMR-3-01 % Missed Repair
Page 100 and 101: Exclusions:• Troubles reported on
Page 102 and 103: Sub-Metrics - Trouble Duration Inte
Page 104 and 105: Function:MR-5 Repeat Trouble Report
Page 106 and 107: Section 5Network Performance(NP)NP-
Page 112: Function:NP-6 NXX Updates (Applicab
Page 115 and 116: Function:BI-2 Timeliness of Carrier
Page 117 and 118: Definition, continuedClosure• A c
Page 119 and 120: Function:BI - 4 DUF Accuracy (Appli
Page 121 and 122: Function:BI - 6 Completeness of Usa
Page 123 and 124: Function:BI - 8 Non-Recurring Charg
Page 125 and 126: Section 7Operator Services & Direct
Page 127 and 128: Function:OD-3 DA Database Update Ac
Page 129 and 130: General (GE)Function:GE-1 Directory
Page 131 and 132: Function:GE-3 Bona Fide Request Res
Page 135 and 136: GlossaryApplication DateASRVZ Admin
Page 137 and 138: Cut-Over WindowDedicated FinalTrunk
Page 139 and 140: 2-Wire Digital This service provide
Page 141 and 142: RejectRun ClockSegmentSOPSpecial Se
Page 143 and 144: Product identification descriptions
Page 145: Implementation process for the East
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Carrier-to-Carrier Guidelines Ver.17 - Verizon

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