Carrier-to-Carrier Guidelines Ver.17 - Verizon
Carrier-to-Carrier Guidelines Ver.17 - Verizon
Carrier-to-Carrier Guidelines Ver.17 - Verizon
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Function:OD-3 DA Database Update Accuracy (Applicable <strong>to</strong> NJ only)Definition:Direc<strong>to</strong>ry Assistance. For Direc<strong>to</strong>ry Assistance updates completed during the reporting period, theupdate order that the CLEC sent <strong>to</strong> <strong>Verizon</strong> is compared <strong>to</strong> the Direc<strong>to</strong>ry Assistance database followingcompletion of the update by <strong>Verizon</strong>. An update is “completed without error” if the Direc<strong>to</strong>ry Assistancedatabase accurately reflects the new listing, listing deletion or listing modification, submitted by theCLEC.Methodology:This measurement will be performed using statistically valid samples.Exclusions:• None.Performance Standard:OD-3-01: Parity with <strong>Verizon</strong> Retail.Report Dimensions:Company:• CLEC Aggregate• CLEC SpecificGeography:• State SpecificSub-MetricsOD-3-01 % Direc<strong>to</strong>ry Assistance Update Accuracy – Including Service Order (OrderActivity Post Completion Discrepancy) ErrorsCalculation Numera<strong>to</strong>r Denomina<strong>to</strong>rNumber of updates completed without error Total number of updates.VZEAST201003-NY200909Version 17.0127
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