Carrier-to-Carrier Guidelines Ver.17 - Verizon

OR-1 Definition, continued:Notes:(1) Rejected Orders (orders that fail basic front-end edits) submitted via LSR are not placed in theNEWREC; therefore, they are not included in the calculation.(2) Verizon includes resent confirmations when the confirmation is sent due to Verizon error. Themeasurements are based on confirmed orders. Cancelled orders are also included.(3) If no order confirmation time exists due to a missing order confirmation, Verizon will use thecompletion notification time.(4) The Ordering sub-metrics data reported in the monthly C2C reports only include orders confirmed inthe calendar month.(5) The Pre-Qualified Complex category includes 2-Wire Digital, and 2-Wire xDSL Loop, orders thatwere pre-qualified.(6) In the North states: ASR requests that have the RTR field populated with a code that indicates theCLEC requested that no confirmation/response be sent are not counted in the OR-1 confirmationtimeliness metrics.(7) If the Specials product is not a DS0, DS1, or DS3, it is classified as Specials - Other and is reportedunder the product Specials (Non DS0, Non DS1 & Non DS3).(8) For OR-1-19, TGSRs received after 5 PM Eastern Time are counted as received the next businessday(9) Flow Through Orders are received electronically through the ordering interface and are entered intoSOP and confirmed with no manual intervention(10) Negative intervals for trunk service orders caused by clerical timestamp errors are excluded fromOR-1.Exclusions:VZEAST201003-NY200909Version 17.038