Carrier-to-Carrier Guidelines Ver.17 - Verizon

Sub-Metrics Timeliness of Completion Notification, continuedOR-4-16 % Provisioning Completion Notifiers sent within one (1) Business DayDescription The percent of EDI Provisioning Completion Notifiers (PCNs) sent within one businessday of work order completion (WFA completion date) in the Verizon Service OrderProcessing (SOP) system. The elapsed time begins with the Provisioning workcompletion (in WFA as noted in the Verizon SOP system) of the last service orderassociated with a specific PON. The PCN is considered sent when the Verizon Netlinksystem initiates the send of the completed notifier to the CLEC. The notifier isconsidered sent when it is time-stamped after EDI translation and encryption,immediately prior to the transmission to the CLEC. The PCNs shall be considered to betimely if Verizon provides them within one business day of the Work Order Completion(WFA completion date) in SOP.Products CLEC Aggregate:• EDICalculation Numerator DenominatorOR-4-17DescriptionNumber of EDI PONs completed thatproduce a PCN within one (1) businessday after Work Completion in WFA.Total number of EDI PONs for which thelast service order has been updated asprovisioning completed in the Service OrderProcessor (SOP) in a month.% Billing Completion Notifiers sent on timeThe percent of EDI Billing Completion Notifiers (BCNs) sent within the followingintervals:• For EDI BCNs on order(s) not in bill cycle hold: Two (2) business days from theprovisioning order completion in the Verizon SOP system.• For EDI BCNs on order(s) in bill cycle hold: Four (4) business days from theprovisioning order completion in the Verizon SOP system.The elapsed time begins with the completion in the Verizon SOP system of the lastservice order associated with (provisioning) a specific PON. The BCN is consideredsent when the Verizon Netlink system initiates the send of the completed notifier to theCLEC. The notifier is considered sent when it is time-stamped after EDI translation andencryption, immediately prior to transmission to the CLECs. The BCNs shall beconsidered to be timely if Verizon provides them within the intervals specified above.Products CLEC Aggregate:• EDICalculation Numerator DenominatorNumber of EDI PONs completed thatproduce a BCN within the specifiedintervals after SOP provisioningcompletion update.Total number of EDI PONs for which thelast service order has been updated asprovisioning completed in the Service OrderProcessor (SOP) in a month.VZEAST201003-NY200909Version 17.052